The only reason that unit didn't get a 10 is because of their frequency of price. But overall customer service was great.
Verified User
•
Mar 25, 2026
5.0/5
5.0/5
Easy to pay and unit was well taken care of.
Verified User
•
Mar 12, 2026
4.0/5
4.0/5
This was my first experience using storage. The only thing that I would suggest is that they spray and clean more often. There was always spiders, bugs and mouse droppings around. I came over and sprayed my unit.
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
Friendly staff and clean secured facility
Verified User
•
Feb 18, 2026
5.0/5
5.0/5
Awesome experience, clean, app works perfect
Verified User
•
Feb 12, 2026
2.0/5
2.0/5
Rent keeps going up with no incentive or added services. Pest control needs better results. We had rodents going through our stuff the whole time. Also, one of the renters on either side of us kept throwing empty beer cans in our unit through a gap at the top of the sheet metal. Not the company’s fault but it’s just something annoying we had to deal with.
Verified User
•
Feb 11, 2026
1.0/5
1.0/5
You unnecessarily increased the price every 3-4 months. Your costs couldn’t have gone up that much that quickly. You were just taking advantage of people that needed the storage space and had few if any other options. When i ask the office staff about it frequent price hikes they just said “that’s the storage building game”. What a pathetic excuse for customer service. I will never recommend Cube Smart to anyone.
Verified User
•
Jan 7, 2026
2.0/5
2.0/5
Good place to store for sure. Gates always work.Con is that I reported vehicle being stored but there wasn’t any up front notice or information that the vehicle has to be insured and running condition hence moving out when notified by employee after seeing my car in the unit. A little backward in my opinion when the liability is low with a vehicle with no fluids.
Verified User
•
Jan 3, 2026
5.0/5
5.0/5
I never had any problems. The staff was always nice and friendly. Several times I went to my storage someone was out on the golf cart picking up trash and checking units.
Verified User
•
Dec 11, 2025
5.0/5
5.0/5
Super smooth and efficient process, friendly, clean and reasonably priced. Everything you need for a storage unit.
The only reason that unit didn't get a 10 is because of their frequency of price. But overall customer service was great.
Verified User
•
Mar 25, 2026
5.0/5
5.0/5
Easy to pay and unit was well taken care of.
Verified User
•
Mar 12, 2026
4.0/5
4.0/5
This was my first experience using storage. The only thing that I would suggest is that they spray and clean more often. There was always spiders, bugs and mouse droppings around. I came over and sprayed my unit.
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
Friendly staff and clean secured facility
Verified User
•
Feb 18, 2026
5.0/5
5.0/5
Awesome experience, clean, app works perfect
Verified User
•
Feb 12, 2026
2.0/5
2.0/5
Rent keeps going up with no incentive or added services. Pest control needs better results. We had rodents going through our stuff the whole time. Also, one of the renters on either side of us kept throwing empty beer cans in our unit through a gap at the top of the sheet metal. Not the company’s fault but it’s just something annoying we had to deal with.
Verified User
•
Feb 11, 2026
1.0/5
1.0/5
You unnecessarily increased the price every 3-4 months. Your costs couldn’t have gone up that much that quickly. You were just taking advantage of people that needed the storage space and had few if any other options. When i ask the office staff about it frequent price hikes they just said “that’s the storage building game”. What a pathetic excuse for customer service. I will never recommend Cube Smart to anyone.
Verified User
•
Jan 7, 2026
2.0/5
2.0/5
Good place to store for sure. Gates always work.Con is that I reported vehicle being stored but there wasn’t any up front notice or information that the vehicle has to be insured and running condition hence moving out when notified by employee after seeing my car in the unit. A little backward in my opinion when the liability is low with a vehicle with no fluids.
Verified User
•
Jan 3, 2026
5.0/5
5.0/5
I never had any problems. The staff was always nice and friendly. Several times I went to my storage someone was out on the golf cart picking up trash and checking units.
Verified User
•
Dec 11, 2025
5.0/5
5.0/5
Super smooth and efficient process, friendly, clean and reasonably priced. Everything you need for a storage unit.