Absolutely terrible ran company. My RV was stolen from CubeSmart. None of their cameras at the front of their facility Work, the ones that did work they would not provide those to the police for footage of the camper being stolen. In our police report, the manager even admits to their secured lot, not being secured as the gate opens all night on its own basically inviting thieves to steal whatever they want.The district manager called me to tell me sorry basically with no compensation to recover my stolen RV. I then put in a call for Mr. Will Hall, which is a district vice president multiple times never received a call from him regarding the matter. I am mad about 15 K I would not ever recommend this company to anybody.
Verified User
•
Aug 12, 2025
5.0/5
5.0/5
Was great
Verified User
•
Aug 12, 2025
5.0/5
5.0/5
Friendly staff and ease of booking. The lady at my location was extremely helpful and wanted to assure my move in was seamless.
Verified User
•
Jul 29, 2025
5.0/5
5.0/5
Kelly was very professional and friendly when I had any questions or concerns regarding my unit and I appreciate that very much.
Absolutely terrible ran company. My RV was stolen from CubeSmart. None of their cameras at the front of their facility Work, the ones that did work they would not provide those to the police for footage of the camper being stolen. In our police report, the manager even admits to their secured lot, not being secured as the gate opens all night on its own basically inviting thieves to steal whatever they want.The district manager called me to tell me sorry basically with no compensation to recover my stolen RV. I then put in a call for Mr. Will Hall, which is a district vice president multiple times never received a call from him regarding the matter. I am mad about 15 K I would not ever recommend this company to anybody.
Verified User
•
Aug 12, 2025
5.0/5
5.0/5
Was great
Verified User
•
Aug 12, 2025
5.0/5
5.0/5
Friendly staff and ease of booking. The lady at my location was extremely helpful and wanted to assure my move in was seamless.
Verified User
•
Jul 29, 2025
5.0/5
5.0/5
Kelly was very professional and friendly when I had any questions or concerns regarding my unit and I appreciate that very much.