Constant price increases, combined with the fact that the humidity was so high that mold appeared on some of my furniture in storage.

I have done business with several of your locations and had good experiences. The Westside (White Settlement Rd) never had good customer service. It’s always been difficult to get onsite help when needed. The person that manages it doesn’t seem to be in the office very often and does not return phone calls. All other locations had friendly staff that were onsite and available during business hours.

steep rate increase. Difficult communication about billing.

Clean with easy access.

This storage company is by the best storage company i have ever used. Always helpful to help you find a new unit a transfer or evening helping nit lose your items to auction. Thank you Cubesmart

Nice clean space great customer service

Very easy to sign up. Rental unit exactly as described.

The storage unit was fine, but there is only one cart for the whole annex. It was very inconvenient to carry the items from my vehicle to the storages. We rented a large unit because we had a lot of boxes, but not having the cart made it harder than it should have been.The customer service was good. The absence of the cart made the experience poor.

Easy to work with

Not enough carts. Only one for entire annex is not enough.