Location and storage options first attracted me to the Franklin location. Meeting and working with site manager Brittany confirmed my decision. She was super helpful and accommodating and easy to work with.
Verified User
•
Nov 21, 2025
5.0/5
5.0/5
Excellent customer service as always at Cubesmart locations! I’ve rented a few units now over the last several years. Thank you.
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
The facility is close by and makes it easy to access. Plenty large enough for our needs. And when I went in person to tour and set up the renting process Brittany was over the top warm, pleasant, helpful and accommodating in every way!
Verified User
•
Nov 18, 2025
1.0/5
1.0/5
You increased my price after 5 months by $120.00. I had a climate control storage booked and when movers went to move my things, the elevator was broken. No courtesy discount was offered when I had to take a bigger storage downstairs for their convenience. Increasing the price by such a huge amount is terrible business practice.
Verified User
•
Nov 12, 2025
3.0/5
3.0/5
Some of my wooden furniture got moldy
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
The ease of singing up and saying farewell.
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Associate was professional, friendly and knowledgeable
Location and storage options first attracted me to the Franklin location. Meeting and working with site manager Brittany confirmed my decision. She was super helpful and accommodating and easy to work with.
Verified User
•
Nov 21, 2025
5.0/5
5.0/5
Excellent customer service as always at Cubesmart locations! I’ve rented a few units now over the last several years. Thank you.
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
The facility is close by and makes it easy to access. Plenty large enough for our needs. And when I went in person to tour and set up the renting process Brittany was over the top warm, pleasant, helpful and accommodating in every way!
Verified User
•
Nov 18, 2025
1.0/5
1.0/5
You increased my price after 5 months by $120.00. I had a climate control storage booked and when movers went to move my things, the elevator was broken. No courtesy discount was offered when I had to take a bigger storage downstairs for their convenience. Increasing the price by such a huge amount is terrible business practice.
Verified User
•
Nov 12, 2025
3.0/5
3.0/5
Some of my wooden furniture got moldy
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
The ease of singing up and saying farewell.
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Associate was professional, friendly and knowledgeable