Elevator out of service without notification or due diligence to compensate for this.

Place is clean, organized and the attendant person was very friendly

Brittany was super helpful, the building is clean and the price is right.

Always questions answered promptly and someone on hand.

Brittany was fabulous. The price is right!

Great person at storage

I had 2 storage units at two different locations and had the same negative experience with both. They raised my monthly rate twice in less than a year. I asked to speak to the district manager (Robert Wheeler) and he responded back with an email instead of a phone call. Basically, he stated that if you don’t like the rate increase move out. I asked to speak to the regional manager and they never reached out to me. Customer service at its best….. Thanks cubesmart for helping me decide on moving out of the unit and saving $255/ month.

Great

Great

Location and storage options first attracted me to the Franklin location. Meeting and working with site manager Brittany confirmed my decision. She was super helpful and accommodating and easy to work with.