price was decent, access was excellent, people who helped out were excellent.
Verified User
•
Jan 27, 2026
5.0/5
5.0/5
They made the process easy
Verified User
•
Jan 24, 2026
4.0/5
4.0/5
Ease of use and online check in. Staff was nice and answered questions
Verified User
•
Jan 9, 2026
3.0/5
3.0/5
Storing my excess belongings at CubeSmart was an ease. Booking the storage unit, moving everything in and maintaining the storage unit has been stress free. However, cancelling the unit was not as stress free. There needs to be an easier way to cancel the storage unit without having to rely on the employees at CubeSmart. For example, CubeSmart should allow customers to cancel in the app and require a photo of the empty unit as proof. Once the photo has been submitted and the account has been cancelled, the customer's access code should then be turned off. Allows for the customer to know they will not be charged for the unit when none of their belongings are stored in the unit.
Verified User
•
Dec 18, 2025
5.0/5
5.0/5
Great Call Center
Verified User
•
Dec 11, 2025
3.0/5
3.0/5
No comment
Verified User
•
Nov 30, 2025
5.0/5
5.0/5
staff is unbelieveable. so kind, so helpful, so friendly, so smart.
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Easy access and the man in charge was great!
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
Easy access, clean facility, electricity available, plus the manager gave me a tour of the facility beforehand
price was decent, access was excellent, people who helped out were excellent.
Verified User
•
Jan 27, 2026
5.0/5
5.0/5
They made the process easy
Verified User
•
Jan 24, 2026
4.0/5
4.0/5
Ease of use and online check in. Staff was nice and answered questions
Verified User
•
Jan 9, 2026
3.0/5
3.0/5
Storing my excess belongings at CubeSmart was an ease. Booking the storage unit, moving everything in and maintaining the storage unit has been stress free. However, cancelling the unit was not as stress free. There needs to be an easier way to cancel the storage unit without having to rely on the employees at CubeSmart. For example, CubeSmart should allow customers to cancel in the app and require a photo of the empty unit as proof. Once the photo has been submitted and the account has been cancelled, the customer's access code should then be turned off. Allows for the customer to know they will not be charged for the unit when none of their belongings are stored in the unit.
Verified User
•
Dec 18, 2025
5.0/5
5.0/5
Great Call Center
Verified User
•
Dec 11, 2025
3.0/5
3.0/5
No comment
Verified User
•
Nov 30, 2025
5.0/5
5.0/5
staff is unbelieveable. so kind, so helpful, so friendly, so smart.
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Easy access and the man in charge was great!
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
Easy access, clean facility, electricity available, plus the manager gave me a tour of the facility beforehand