Aside from the outrageous price increases, While moving my belongings out, I discovered evidence of a mouse infestation within the unit. This was extremely disappointing to find, especially considering this is a premium, climate-controlled space. Given the monthly rates charged for this facility, I expected a clean and well-maintained environment that would ensure the safety of my property. Finding pest activity in a controlled indoor unit is frankly unacceptable.Please confirm receipt of this notice and that my account has been closed effective May 3. I would also appreciate knowing what steps you are taking to address this hygiene issue for your other tenants.
Verified User
•
May 2, 2026
5.0/5
5.0/5
Staff very nice easy to get to
Verified User
•
Apr 30, 2026
5.0/5
5.0/5
Good service.clean.have bathrooms other storages dont.quite secure there.nice personel
Verified User
•
Apr 29, 2026
1.0/5
1.0/5
I never took possession of the unit and you guys continue to send me a bell, which is strange
Verified User
•
Apr 21, 2026
5.0/5
5.0/5
Ease of entry, great customer service and support.
Verified User
•
Apr 21, 2026
4.0/5
4.0/5
Customer service
Verified User
•
Apr 9, 2026
4.0/5
4.0/5
Very easy exit, and clean, staff are very friendly.Also good price.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Kendall was very efficient in making a recommendation for me.I selected the unit we discussed and she explained all information.Anna, Kendall and Kristen are outstanding representatives!
Verified User
•
Mar 28, 2026
3.0/5
3.0/5
No comment.
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
Easy to deal with. Good price. Staff members procoded great communication.
Aside from the outrageous price increases, While moving my belongings out, I discovered evidence of a mouse infestation within the unit. This was extremely disappointing to find, especially considering this is a premium, climate-controlled space. Given the monthly rates charged for this facility, I expected a clean and well-maintained environment that would ensure the safety of my property. Finding pest activity in a controlled indoor unit is frankly unacceptable.Please confirm receipt of this notice and that my account has been closed effective May 3. I would also appreciate knowing what steps you are taking to address this hygiene issue for your other tenants.
Verified User
•
May 2, 2026
5.0/5
5.0/5
Staff very nice easy to get to
Verified User
•
Apr 30, 2026
5.0/5
5.0/5
Good service.clean.have bathrooms other storages dont.quite secure there.nice personel
Verified User
•
Apr 29, 2026
1.0/5
1.0/5
I never took possession of the unit and you guys continue to send me a bell, which is strange
Verified User
•
Apr 21, 2026
5.0/5
5.0/5
Ease of entry, great customer service and support.
Verified User
•
Apr 21, 2026
4.0/5
4.0/5
Customer service
Verified User
•
Apr 9, 2026
4.0/5
4.0/5
Very easy exit, and clean, staff are very friendly.Also good price.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Kendall was very efficient in making a recommendation for me.I selected the unit we discussed and she explained all information.Anna, Kendall and Kristen are outstanding representatives!
Verified User
•
Mar 28, 2026
3.0/5
3.0/5
No comment.
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
Easy to deal with. Good price. Staff members procoded great communication.