While I appreciated the ability to rent the storage unit online, the system didn't provide the flexibility I wanted. I'm not sure I would have had any better luck in person; I feel the policies and procedures of the corporation may be too inflexible to allow your property managers any leeway in accommodating renters. For example, I didn't need a lock nor insurance; it appears there was no way to rent the space without either.
Verified User
•
Sep 28, 2025
4.0/5
4.0/5
My experience with your company was overall positive.
Verified User
•
Sep 16, 2025
5.0/5
5.0/5
The excellent customer service from Pam and her staff. Very thankful for her quick responses and always having an answer for my many questions. Very thankful for her service.
While I appreciated the ability to rent the storage unit online, the system didn't provide the flexibility I wanted. I'm not sure I would have had any better luck in person; I feel the policies and procedures of the corporation may be too inflexible to allow your property managers any leeway in accommodating renters. For example, I didn't need a lock nor insurance; it appears there was no way to rent the space without either.
Verified User
•
Sep 28, 2025
4.0/5
4.0/5
My experience with your company was overall positive.
Verified User
•
Sep 16, 2025
5.0/5
5.0/5
The excellent customer service from Pam and her staff. Very thankful for her quick responses and always having an answer for my many questions. Very thankful for her service.