On the plus side, Mike, the local manager, is absolutely wonderful. He alone makes it worth maintaining my business relationship with CubeSmart. The access times and location of the facility are also beneficial.On the negative side, CubeSmart shows absolutely no loyalty to long-standing customers. In most customer oriented businesses, long-standing customers are rewarded with discounts, as are those who are repeat customers. I have been with this facility for years. I have two units currently. I have seen my monthly charges increase recently by roughly 25 to 30 percent. In essence, CubeSmart has just added an additional four payments to my annual fees. It is reaching the point that, regardless of the positives, I may seriously need to look into storage units with other companies here in Freehold.Also, just to explain my answer to question number three, I no longer need this storage locker because I upgraded to a larger storage locker with CubeSmart. Of course, being a long-standing customer with multiple lockers affords me absolutely no respect from your company.

Need to take care of the elevators better, the bad room is always closed and most of the time is no one at the office.The pricing is fine and is always clean, the snow could be done a little bit better .Thanks

easy to reserve and move in

In 16 months, my rate went from $55 to $84 monthly

Great service

Having everything online was so helpful, it made getting a storage quick and efficient. When I called everyone was so helpful and cordial, and the gentleman in the Freehold store was very helpful and nice.

Great Price ,Reasonable,Climate Control, Excellent Staff.Michael At Freeport NJ Was Very Helpful With Setting Up Account On Cubesmart App & Autopay .Explained How App Worked. Facility Was Clean .

Very easy to book a unit.

Very convenient to rent a storage.Quick service onlinePrice is fair

CubeSmart was very convenient to use and facility is great except that it's very expensive to rent. In fact,it raised the rates 3 times already in just 9 months of the lease but although if your stored items are probably valuable maybe it's worth the money.