Been smooth so far, but I haven't gotten to the site yet. But, online booking was fine.
Verified User
•
May 11, 2026
2.0/5
2.0/5
Your rates have significantly increased. I found a storage facility and will be paying $100 less a month for the same type of storage unit.
Verified User
•
Apr 24, 2026
1.0/5
1.0/5
1. You do not pro rate rent, I moved out a few days after I paid my bill ( could’t get a truck) and you kept the rest of the month’s rent. 1. You do not recognize or market to long term renters.
Verified User
•
Apr 20, 2026
1.0/5
1.0/5
The customer service at CubeSmart is great, but the pricing is ridiculous--significantly more expensive than other companies, and the prices continue to increase. I moved to another company, and the price is 66% LESS for a LARGER UNIT! That's a no-brainer!
Verified User
•
Apr 16, 2026
4.0/5
4.0/5
Great location and safe facility
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
Excellent service and a smooth experience from start to finish. Abby is knowledgeable, responsive, and truly committed to customer satisfaction. Highly recommended
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
always clean accessible
Verified User
•
Apr 4, 2026
2.0/5
2.0/5
Unit gets too dusty
Verified User
•
Mar 29, 2026
1.0/5
1.0/5
It was a constant pricing increase that did not make sense to me
Been smooth so far, but I haven't gotten to the site yet. But, online booking was fine.
Verified User
•
May 11, 2026
2.0/5
2.0/5
Your rates have significantly increased. I found a storage facility and will be paying $100 less a month for the same type of storage unit.
Verified User
•
Apr 24, 2026
1.0/5
1.0/5
1. You do not pro rate rent, I moved out a few days after I paid my bill ( could’t get a truck) and you kept the rest of the month’s rent. 1. You do not recognize or market to long term renters.
Verified User
•
Apr 20, 2026
1.0/5
1.0/5
The customer service at CubeSmart is great, but the pricing is ridiculous--significantly more expensive than other companies, and the prices continue to increase. I moved to another company, and the price is 66% LESS for a LARGER UNIT! That's a no-brainer!
Verified User
•
Apr 16, 2026
4.0/5
4.0/5
Great location and safe facility
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
Excellent service and a smooth experience from start to finish. Abby is knowledgeable, responsive, and truly committed to customer satisfaction. Highly recommended
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
always clean accessible
Verified User
•
Apr 4, 2026
2.0/5
2.0/5
Unit gets too dusty
Verified User
•
Mar 29, 2026
1.0/5
1.0/5
It was a constant pricing increase that did not make sense to me