Kimberly at the Gainesville FL store (4816) gets a five-star rating from me. She went far beyond the call of duty to give me the full range of my options. She knows how to meet the public and was always a pleasure talk to. I do a good bit of business with self storage, and she has rendered by far the best in-person service. Please hire more people like her, and please give her the positive reinforcement--and the ample remuneration--she deserves.
Verified User
•
Apr 23, 2026
5.0/5
5.0/5
easy process with initial move in
Verified User
•
Apr 20, 2026
5.0/5
5.0/5
The sign-up process was quick and easy, and my unit was ready for me to move in the next morning when I signed up late the evening before. I really appreciated the small touches like the plastic packaging for the lock I was to use already being cut open.
Verified User
•
Apr 18, 2026
5.0/5
5.0/5
The staff were extremely helpful and the facility is very very clean.
Verified User
•
Apr 3, 2026
5.0/5
5.0/5
Great service, clean , agent was very professional. Great location.
Verified User
•
Apr 1, 2026
2.0/5
2.0/5
The price increased more than 30 percent within a year.
Verified User
•
Mar 29, 2026
5.0/5
5.0/5
Reserving my storage unit was easily handled over the phone and they answered all my questions. Then the local office staff contacted me to confirm.
Verified User
•
Mar 25, 2026
5.0/5
5.0/5
Great Professional Courteous Staff (Dream was who I dealt with) and very clean facility.
Verified User
•
Mar 22, 2026
4.0/5
4.0/5
The process of reserving a unit was incredibly easy and the local staff contacted me and confirmed all details.
Kimberly at the Gainesville FL store (4816) gets a five-star rating from me. She went far beyond the call of duty to give me the full range of my options. She knows how to meet the public and was always a pleasure talk to. I do a good bit of business with self storage, and she has rendered by far the best in-person service. Please hire more people like her, and please give her the positive reinforcement--and the ample remuneration--she deserves.
Verified User
•
Apr 23, 2026
5.0/5
5.0/5
easy process with initial move in
Verified User
•
Apr 20, 2026
5.0/5
5.0/5
The sign-up process was quick and easy, and my unit was ready for me to move in the next morning when I signed up late the evening before. I really appreciated the small touches like the plastic packaging for the lock I was to use already being cut open.
Verified User
•
Apr 18, 2026
5.0/5
5.0/5
The staff were extremely helpful and the facility is very very clean.
Verified User
•
Apr 3, 2026
5.0/5
5.0/5
Great service, clean , agent was very professional. Great location.
Verified User
•
Apr 1, 2026
2.0/5
2.0/5
The price increased more than 30 percent within a year.
Verified User
•
Mar 29, 2026
5.0/5
5.0/5
Reserving my storage unit was easily handled over the phone and they answered all my questions. Then the local office staff contacted me to confirm.
Verified User
•
Mar 25, 2026
5.0/5
5.0/5
Great Professional Courteous Staff (Dream was who I dealt with) and very clean facility.
Verified User
•
Mar 22, 2026
4.0/5
4.0/5
The process of reserving a unit was incredibly easy and the local staff contacted me and confirmed all details.