i was a couple of days late because of the closing on my home and i was told it wouldn't affect the price and it did, you charged me an extra 40 dollars a month. I thought it was a one year contract but a few months later you went up another 50 dollars a month which meant i had to move out. every other storage facility that i used for storing things before if i wasn't there for the whole month, they would give me my money back for the rest of the month that i wasn't there but you kept the whole month's rent
Verified User
•
Mar 29, 2026
1.0/5
1.0/5
Manager at the Gardner Ma location is horrible.The GM is horrible.The maintenance crew is horrible.The fact that the remaining rent is not refundable regardless if you leave 3 weeks before the next renewal.Facility is squalor 1/2 the time.
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
Great service
Verified User
•
Mar 24, 2026
3.0/5
3.0/5
Clean and well maintained but price always goes up
Verified User
•
Mar 21, 2026
5.0/5
5.0/5
Liz made renting the storage unit easy. Would recommend to anyone. The facility was clean and easy to find my unit.
Verified User
•
Mar 19, 2026
3.0/5
3.0/5
I thought the facility was clean. No mildew. I just moved in and it seems like I need to buy extra things to keep my clothes and furniture from going bad.
Verified User
•
Mar 18, 2026
3.0/5
3.0/5
Way too expensive but besides that it was good
Verified User
•
Mar 14, 2026
1.0/5
1.0/5
While the units are kept nice and indoors the storage fee went up month 2 and then again month 3 without any explanation or increased services
i was a couple of days late because of the closing on my home and i was told it wouldn't affect the price and it did, you charged me an extra 40 dollars a month. I thought it was a one year contract but a few months later you went up another 50 dollars a month which meant i had to move out. every other storage facility that i used for storing things before if i wasn't there for the whole month, they would give me my money back for the rest of the month that i wasn't there but you kept the whole month's rent
Verified User
•
Mar 29, 2026
1.0/5
1.0/5
Manager at the Gardner Ma location is horrible.The GM is horrible.The maintenance crew is horrible.The fact that the remaining rent is not refundable regardless if you leave 3 weeks before the next renewal.Facility is squalor 1/2 the time.
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
Great service
Verified User
•
Mar 24, 2026
3.0/5
3.0/5
Clean and well maintained but price always goes up
Verified User
•
Mar 21, 2026
5.0/5
5.0/5
Liz made renting the storage unit easy. Would recommend to anyone. The facility was clean and easy to find my unit.
Verified User
•
Mar 19, 2026
3.0/5
3.0/5
I thought the facility was clean. No mildew. I just moved in and it seems like I need to buy extra things to keep my clothes and furniture from going bad.
Verified User
•
Mar 18, 2026
3.0/5
3.0/5
Way too expensive but besides that it was good
Verified User
•
Mar 14, 2026
1.0/5
1.0/5
While the units are kept nice and indoors the storage fee went up month 2 and then again month 3 without any explanation or increased services