I did not need it anymore as I have moved. I only put my stuff in there as I needed a space for a short time why we were on vacation.
Verified User
•
Dec 3, 2025
3.0/5
3.0/5
1. Difficulty in making payments on line2. I should have been refunded fort 14 days left in the last month's advance payment.The lady attendant said They don't do that.The male attendant with a broken finger had said previously that Cube Smart will give me the refund for the days the units were taken out and payment was made for the month in advance. He asked me to give him a good rating.
Verified User
•
Dec 3, 2025
1.0/5
1.0/5
Creeping prices for long term customers. Doubled price of unit from 150 per month to 300 per month.
Verified User
•
Nov 11, 2025
1.0/5
1.0/5
The consistency in price increase between all of your units is agitating and discouraging. I had to sell a lot of my stuff in order to afford your price hikes and obtain a smaller unit to keep it financially manageable. It got to a point where I had to remove all of my stuff as your prices continued to sky rocket. My small 5x9 ended up costing more than the 10x15 I started in not even one year ago prior. I’m not sure how you get away with it, but I’ll discourage anyone from using your facility.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Very helpful when I had questions.
Verified User
•
Nov 2, 2025
3.0/5
3.0/5
The clerk was very friendly and helpful. It's easy to get there and access. I was lucky and got a storage unit by the door you come in . So far it has made everything very easy.
Verified User
•
Nov 1, 2025
5.0/5
5.0/5
Very clean good customer service care
Verified User
•
Oct 28, 2025
4.0/5
4.0/5
Service and support at the Gardner, MA CubeSmart has always been outstanding. Liz is amazing and always eager to help. We enjoyed having several different units at this location over the years and will continue to do so. Would highly recommend and again, work with Liz and her team for friendly and professional service.
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
Has what I need and it was very easy to work with Liz. She is very personable and knowledgeable.
Verified User
•
Oct 26, 2025
5.0/5
5.0/5
The night i got the storage unit, I was frenzied and trying to find something quick. The woman who answered me was helpful, friendly and kept me laughing.
I did not need it anymore as I have moved. I only put my stuff in there as I needed a space for a short time why we were on vacation.
Verified User
•
Dec 3, 2025
3.0/5
3.0/5
1. Difficulty in making payments on line2. I should have been refunded fort 14 days left in the last month's advance payment.The lady attendant said They don't do that.The male attendant with a broken finger had said previously that Cube Smart will give me the refund for the days the units were taken out and payment was made for the month in advance. He asked me to give him a good rating.
Verified User
•
Dec 3, 2025
1.0/5
1.0/5
Creeping prices for long term customers. Doubled price of unit from 150 per month to 300 per month.
Verified User
•
Nov 11, 2025
1.0/5
1.0/5
The consistency in price increase between all of your units is agitating and discouraging. I had to sell a lot of my stuff in order to afford your price hikes and obtain a smaller unit to keep it financially manageable. It got to a point where I had to remove all of my stuff as your prices continued to sky rocket. My small 5x9 ended up costing more than the 10x15 I started in not even one year ago prior. I’m not sure how you get away with it, but I’ll discourage anyone from using your facility.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Very helpful when I had questions.
Verified User
•
Nov 2, 2025
3.0/5
3.0/5
The clerk was very friendly and helpful. It's easy to get there and access. I was lucky and got a storage unit by the door you come in . So far it has made everything very easy.
Verified User
•
Nov 1, 2025
5.0/5
5.0/5
Very clean good customer service care
Verified User
•
Oct 28, 2025
4.0/5
4.0/5
Service and support at the Gardner, MA CubeSmart has always been outstanding. Liz is amazing and always eager to help. We enjoyed having several different units at this location over the years and will continue to do so. Would highly recommend and again, work with Liz and her team for friendly and professional service.
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
Has what I need and it was very easy to work with Liz. She is very personable and knowledgeable.
Verified User
•
Oct 26, 2025
5.0/5
5.0/5
The night i got the storage unit, I was frenzied and trying to find something quick. The woman who answered me was helpful, friendly and kept me laughing.