CubeSmart Self Storage
4.1/5
4.1 /5
37 Verified Reviews
1350 North First St, Garland, TX 75040, US
(972) 272-7272
37 Verified Reviews
1.0/5
1.0 /5
After 5 years of loyal and non late rent payments I got another unit. Before 3 months they increased my rent. When I inquired about it I was told by the manager, Caleb, with an attitude that he couldn’t do anything about it. I told him if he wants my continued business he would raise my rent at the right time. He refused so I moved outThen he sends me a bill for the amount without the increase. I knew he had the ability to change it allalong. Talk about no customer appreciation.

4.0/5
4.0 /5
Good experience

1.0/5
1.0 /5
Not secure, and the cost is outrageous.

1.0/5
1.0 /5
My unit had a hole in the side of the wall at the top. Rain came in with a big wind. I told the people in the office numerous times and nothing was done to fix it. All I was told was that I could move to another unit but I had to do the moving. When I was leaving I left 2 voicemails letting the office know I was leaving. Then I started getting calls saying my unit was empty and was I leaving. Very poor management at this facility..plus continuous rate increases that made moving worth it.

5.0/5
5.0 /5
Easy access, clean unit, helpful staff.

5.0/5
5.0 /5
Great costumer service by the man in the office

5.0/5
5.0 /5
Action customer service provided by Kaleb. Good customer service is so hard to find now!

5.0/5
5.0 /5
I had a great experience at CubeSmart thanks to Kaleb. He was very professional, helpful, and made the entire process smooth and easy. He took the time to explain everything clearly and made sure I understood all the details before getting started. His customer service really stood out, and I truly appreciate his support. Highly recommend working with him if you need storage!

5.0/5
5.0 /5
I had a great experience at CubeSmart thanks to Kaleb. He was very professional, helpful, and made the entire process smooth and easy. He took the time to explain everything clearly and made sure I understood all the details before getting started. His customer service really stood out, and I truly appreciate his support. Highly recommend working with him if you need storage!

5.0/5
5.0 /5
Thanks ❤️