raising of the rent about every other month is very difficult to plan for. I used the storage facility for my business and would have been happy to stay almost indefinitely, but constant raises in rent made that impossible. As a landlord myself, I understand the need to raise the rent yearly, but for a long standing tenant that has never missed a payment, you sure do not know how to keep tenants happy. I would suggest you be proactive in offering discounted rates for long standing tenants who pay on time and who would be willing to work with you moving forward.

You kept increasing our rental price over and over multiple times a year. When we tried to stop by the office half the time no one was there even though it was during posted business hours.

I realize you are in business to make money but raising the fees every year just became to much for me to afford as a single person.

Staff at specific location makes scheduling and dealing with the unit frustrating

Location is probably the highest consideration. Your location is very convenient. This is the second time I have used yours. However, I would warn prospective users that you had a rapidly rising cost. I did not appreciate it and it influenced my leaving.

My belongings were stored safely and securely. The management were helpful when I need to speak with them.

Cubesmart was efficient, clean, and well managed I never had any problems with staff and payment was easy to do over the phone.

The storage was very accessible and was always clean. It was easy to get in and out of the facility.

The staff was very helpful and made the process easy. Pricing seems fair.

Well kept facility, easy access & good service