Doug was absolutely incredible to work with at the location off Queen Creek Road in Gilbert. He was very professional, kind, patient, and supportive as we navigated finding the best unit to fit our needs. He made the paperwork side very easy and we love that he truly seems to care about the clients at his location.

Doug

Secure location. Easy access. Modest price increases. Online payments

Your facilities are conveniently located and nice. The staff, especially Doug, the GM at my location, are really nice. My only complaint is your business model of continual rate increases every year, which ultimately punishes your loyal customers. The property doesn’t change, there’s no improvements, everything is exactly the same year after year except your rate increases. Not a great way to say thank you to your loyal customers who pay on time, are never late, and never have any complaints against them or break any rules/policies.

Your facility is nice and clean, and the staff is too, especially Doug, the manager. Doug has been the best, most professional manager you’ve had at this location. The only reason I cannot give you a “10” is because of your business model. I’ve been a loyal customer since 2016, never any complaints against me, always clean and neat, on autopay so I’m never late with a payment … yet you punish me every year either a rate increase when nothing has changed. Someone who is new can come in and rent the exact same unit for more than 50% less than what I pay on a monthly basis. That is not good business practice.

Clean easy access

Facility was always clean and well kept. Doug is absolutely wonderful to work with and always happy to help in anyway he can.

The location was convenient, clean and management was responsive when needed.

Seems like the prices are going up every 4 to 6 months for the same unit when it doesn't appear that there would be any rising costs to Cube Smart.

Doug the Mgr. is thorough and effiicient and runs the facility professionally and with excellent followup...it is a please dealing with him