Doug is an asset to your company, friendly, welcoming & knowledgeable. He was always helpful when answering my questions.

Your payment structure and follow through is a mess

Doug the cubesmart associate he is the reason

I am likely to recommend Cube Smart to others and would tell them to read all the fine print in the contract.

The convenience of having my business storage near my home- However, the business model where you increase your tenants monthly bill every 4-6 months feels predatory. You strong arm people into paying higher prices. Who wants to move storage units every 4-6 months, NOBODY.The only reason I am still doing business with your company is out of necessity, it’s close to my house- and Doug, the facility manager. His customer service is top notch.

First, I received excellent customer service, saw a clean facility, and found a location close to me. Additonally, the pricing was comparable to other self-storage facilities in the area. Lastly, I liked the website and how easy it was to navigate.

Your payment structure is set up for you to raise the monthly rent regularly. You nickel and dime everyone for all different kinds of fees. I will eventually figure out another place to keep my belongings at home. It feels like a complete racket.

Attendant was very helpful and there when the office was open.

Clean and convenient. But the rates were raised too much.

Doug - at your south Gilbert location is always so pleasant and helpful! He’s always ready to help with any question or concern we have. Doug’s customer service is top notch. I recommend this location to all of my clients for their storage needs.