I’ve had my auto pay set up for over a year, now.Since I canceled one of my units (I had three) they took off all auto pays and now I’ve had nothing but trouble getting auto pay back onto my two other units.

Too expensive and the ice build up in front of my unit was horrible. I slipped on it yesterday while moving out.

so far all of the service has been terrific. Carlos is great.

Great location. Great customer service. Office personnel helpful and knowledgeable. Only issue was step up into our unit (L43) was a tripping hazard.

A relatively new person helped me last week to set up a reservation to move into another unit but he screwed up the order completely. It took someone else at that location to help me figure out and straighten out the mess that the other new person created. I wanted a 10X20 but I ended up with a 10X15 and I pray everything fits into it since I'm having to move out of my 2 bed 2 bath apartment by the 30th of November and into a studio unit on the 1st of December.

Mgr does everything he can to support customers - he is kind, professional and does his best with the facility.The Co however needs to better maintain storage spaces - rusty/damaged sliding bar lock, back-breaking curtain needing lubrication. No lighting makes working after dark impossible. CS access and communication with facility outside of working hours when emergencies occur is null. I nearly missed my oversea flight because gate access to my unit was made impossible due to a parked vehicle.XXX clients could not not get in as well!! Better priced, safe SU elsewhere! Disappointed!

My rates were raised 70% after 6 months and was given no recourse to negotiate a more reasonable rate. I telephoned both the national office and the local office and was passed back and forth. I finally reached the regional manager and she would not budge on the rate. We would have likely rented for years had the rate increase been more reasonable. After renting from Cubesmart several times, I will unfortunately not be returning.

I paid full rent on 11/5 and moved out 3 days later and you refused to prorated and return any money. And when there was a fire in another unit that affected our belongings the situation was poorly handled.

Too expensive! The site is not all that clean. Lot's of debris around. Someone tried to hack my storage lock. Security may not be good enough.I've noticed quite a few empty units. Reconsider your pricing.

Cubesmart was convenient