You advertise low internet rates, then once people move in you constantly raise the rates while still offering new customers rates half of what old customers are paying. Secondly, not exactly sure how it’s done but it appears yall use blowers to clean out other units causing dust and dirt to cover my belongings in my unit. When I called about getting a better rate the person I spoke with didn’t want to discuss it, so I moved my stuff out.
Verified User
•
Apr 26, 2026
5.0/5
5.0/5
Very informative helpful and never had any issues.
Verified User
•
Feb 25, 2026
5.0/5
5.0/5
Overall excellent customer service
Verified User
•
Feb 24, 2026
3.0/5
3.0/5
Unit was clean and sealed like they said! Went inside the unit to turn on light didn’t work ! Manager tried a new bulb did not work so basically no light in unit!
Verified User
•
Feb 9, 2026
5.0/5
5.0/5
Great customer service and well informed
Verified User
•
Jan 3, 2026
2.0/5
2.0/5
Didn’t like that it wasn’t no light bulbs, found roaches and terds in my basket of clothing when moved inside of my house
Verified User
•
Dec 6, 2025
4.0/5
4.0/5
Nice units and good people to work with
Verified User
•
Nov 30, 2025
5.0/5
5.0/5
Had no issues with getting the storage space and no issues once I didn’t need it anymore. Customer service was very good about it.
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
Their kind and work with people when something happens. They helped us a lot. Thanks
You advertise low internet rates, then once people move in you constantly raise the rates while still offering new customers rates half of what old customers are paying. Secondly, not exactly sure how it’s done but it appears yall use blowers to clean out other units causing dust and dirt to cover my belongings in my unit. When I called about getting a better rate the person I spoke with didn’t want to discuss it, so I moved my stuff out.
Verified User
•
Apr 26, 2026
5.0/5
5.0/5
Very informative helpful and never had any issues.
Verified User
•
Feb 25, 2026
5.0/5
5.0/5
Overall excellent customer service
Verified User
•
Feb 24, 2026
3.0/5
3.0/5
Unit was clean and sealed like they said! Went inside the unit to turn on light didn’t work ! Manager tried a new bulb did not work so basically no light in unit!
Verified User
•
Feb 9, 2026
5.0/5
5.0/5
Great customer service and well informed
Verified User
•
Jan 3, 2026
2.0/5
2.0/5
Didn’t like that it wasn’t no light bulbs, found roaches and terds in my basket of clothing when moved inside of my house
Verified User
•
Dec 6, 2025
4.0/5
4.0/5
Nice units and good people to work with
Verified User
•
Nov 30, 2025
5.0/5
5.0/5
Had no issues with getting the storage space and no issues once I didn’t need it anymore. Customer service was very good about it.
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
Their kind and work with people when something happens. They helped us a lot. Thanks