Good

Because your was so hopeful to me I appreciated your help I will use your in future again thank you

X

The agent on the phone was cheerful, accommodating, and very pleasant. I was upset that no one was at the physical location and was going to try else where until I saw the QR code. The agent was able to place me in a unit in less than 10 minutes and waited until I was in the gate. She talked me through each step. I had never used a storage unit before so I was super appreciative of her patience. Also - - very important - - someone at the physical location took the time to open the package the lock came in so I could use it immediately. I found that to be extremely thoughtful.

I had a trailer stolen from this property. They need improved surveillance equipment. Costs kept going up recently, I would think that a long term user would have a better price.

Manager was very helpful

When I had questions the office people were helpful. Unit was convenient and the area was clean.

Vicki was very helpful in getting things set up.

Price increases are too drastic

Smooth online booking. Vicki (Goose Creek SC) was very friendly and helpful.