The rent went up ridiculously every year. The space was nice but way too expensive.
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
Great facility with great employees. I am glad the entire facility has indoor, climate-controlled units.If someone were to ask about good storage facilities in the area (or near them), I would definitely recommend CubeSmart but I do not plan to go out of my way to preach the gospel of the Cube."May the Cube house you, amen."
Verified User
•
Feb 18, 2026
3.0/5
3.0/5
I had no idea you consider yourselves a "short term" lease company. As such, my rent increased from less than $50/month to $169/month despite the fact that I was a consistent customer for many years with zero payment issues.My unit was on the third floor. The number of times the elevator went out, and then both at the same time, made it very difficult to bring things I needed downstairs.On a positive note, the manager is AMAZING! He was always very helpful, kind and informative. When the lock on my unit was cut last week, he contacted me quickly to information me of the situation. Once I arrived, he was very kind and reassuring that the situation had been taken care of. He is a gem!
Verified User
•
Feb 7, 2026
5.0/5
5.0/5
Customer service. Grant was very helpful.
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Easy online process and very helpful staff over the phone with the step by step play.
Verified User
•
Dec 25, 2025
3.0/5
3.0/5
Facility is nice. Prices are reasonable. Not a fan of the mandatory insurance.
Verified User
•
Dec 15, 2025
5.0/5
5.0/5
Good service
Verified User
•
Dec 6, 2025
5.0/5
5.0/5
The manager and staff were extremely helpful and nice
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
Everything was very easy. Move-in, getting things out, adding things, move out—all simple and easy. The staff here are wonderful and helpful and go out of their way to give you what you need.
The rent went up ridiculously every year. The space was nice but way too expensive.
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
Great facility with great employees. I am glad the entire facility has indoor, climate-controlled units.If someone were to ask about good storage facilities in the area (or near them), I would definitely recommend CubeSmart but I do not plan to go out of my way to preach the gospel of the Cube."May the Cube house you, amen."
Verified User
•
Feb 18, 2026
3.0/5
3.0/5
I had no idea you consider yourselves a "short term" lease company. As such, my rent increased from less than $50/month to $169/month despite the fact that I was a consistent customer for many years with zero payment issues.My unit was on the third floor. The number of times the elevator went out, and then both at the same time, made it very difficult to bring things I needed downstairs.On a positive note, the manager is AMAZING! He was always very helpful, kind and informative. When the lock on my unit was cut last week, he contacted me quickly to information me of the situation. Once I arrived, he was very kind and reassuring that the situation had been taken care of. He is a gem!
Verified User
•
Feb 7, 2026
5.0/5
5.0/5
Customer service. Grant was very helpful.
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Easy online process and very helpful staff over the phone with the step by step play.
Verified User
•
Dec 25, 2025
3.0/5
3.0/5
Facility is nice. Prices are reasonable. Not a fan of the mandatory insurance.
Verified User
•
Dec 15, 2025
5.0/5
5.0/5
Good service
Verified User
•
Dec 6, 2025
5.0/5
5.0/5
The manager and staff were extremely helpful and nice
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
Everything was very easy. Move-in, getting things out, adding things, move out—all simple and easy. The staff here are wonderful and helpful and go out of their way to give you what you need.