I tried paying on line several months ago and paid the amount of the bill 367.83, however your system not only did not take the payment but came back and said the reason they did not accept my payment was of NSF, which was a lie and that caused my FICO score to drop 18 points! So that's why I gave your company a lower score.

Great staff and hours

Professional. warm, friendly, always helpful. Positive outlook. I have with CubeSmart off and on since 2019. Linda is the best. Then she retired to part-time and Bethany took over as manager. She is following very closely in Linda's footsteps. Could be better.

Management is personable and professional. The facility is well organized, clean, and accessible.

Bethany was very kind and explained everything well and has great customer service. Love the service great personality and that is very important.

Quite accommodating. Bethany was knowledgeable and courteous,

I dealt with both Bethany and Linda at this location and they were very welcoming, helpful and professional. I will definitely recommend CubeSmart to my coworkers and friends.

Ruined several pieces of my furniture by blowing dirt into my unit with a blower. I left my unit three weeks before end of month and was refused any refund.

They kept things in good condition.

800 phone number rented me a unit that was impossible to get my car in due to the access to the unit.Employee on site fortunately was able to get me in another unit with better access. It however cost me more money. She was great! She gets a 10 rating, however, I should not have had to pay more money for the same size unit. The 10x 20 units should be able to allow a car to turn into the unit. Employee on site was great but the 800 phone number personnel I talk to made no mention of restrictions or access limitations.I should not have had to pay extra for the same size unit when I could not get it into the original unit due to access availability.Therefore, my rating reflects the ability for your 800 operators to understand the clients needs.This cost me over $60 dollars for the first month rental.Not happy!