“Convenience” fee for paying online. BS way just to get more money. Talked to CS. They basically didn’t care. Couldn’t even get a we’re sorry. Completely toed company line. Also continuous rate hikes.
Verified User
•
Mar 8, 2026
1.0/5
1.0/5
N/A
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
It's was okay thank
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
They are so helpful kind and explaining it’s a wonderful company in my past rental space. I was so disappointed that I said I never do it again, but this has totally changed my mind but only with you thank you.
Verified User
•
Feb 10, 2026
3.0/5
3.0/5
Clean, easy to work with, satisfied my expectations!
Verified User
•
Jan 19, 2026
3.0/5
3.0/5
None
Verified User
•
Dec 13, 2025
5.0/5
5.0/5
Number one, front desk staff are wonderful! Also, the facility is immaculate, and convenient.
Verified User
•
Dec 12, 2025
4.0/5
4.0/5
Super clean, convenient, accessible, and I also like the app for easy in/out access. I'd have given a 10 score, but CubeSmart jacked up my monthly rate 18% two months after I moved in. The manager extended the lower rate for a month, which was nice. But I didn't appreciate the immediate increase.
“Convenience” fee for paying online. BS way just to get more money. Talked to CS. They basically didn’t care. Couldn’t even get a we’re sorry. Completely toed company line. Also continuous rate hikes.
Verified User
•
Mar 8, 2026
1.0/5
1.0/5
N/A
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
It's was okay thank
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
They are so helpful kind and explaining it’s a wonderful company in my past rental space. I was so disappointed that I said I never do it again, but this has totally changed my mind but only with you thank you.
Verified User
•
Feb 10, 2026
3.0/5
3.0/5
Clean, easy to work with, satisfied my expectations!
Verified User
•
Jan 19, 2026
3.0/5
3.0/5
None
Verified User
•
Dec 13, 2025
5.0/5
5.0/5
Number one, front desk staff are wonderful! Also, the facility is immaculate, and convenient.
Verified User
•
Dec 12, 2025
4.0/5
4.0/5
Super clean, convenient, accessible, and I also like the app for easy in/out access. I'd have given a 10 score, but CubeSmart jacked up my monthly rate 18% two months after I moved in. The manager extended the lower rate for a month, which was nice. But I didn't appreciate the immediate increase.