Just 2 months after contracting with CubeSmart, the rent increased $80. The email stated it was due to improvements. Maybe stating what was being improved to warrant a large increase in the rent.

too expensive

I clearly communicated to the phone representative that assisted with my account opening and later the same day to the manager of the Halifax, MA location that my need for storage was only going to be one month. Both contacts understood I was a first time CubeSmart customer and verbally acknowledged my request/need but offered no additional guidance or direction to take steps later to close the account. I moved my property out of the Halifax, MA location and the following month I received a Protection Plan charge for $16 prompting a request to close the account and reverse the charge. I was told the reversal could not be processed. The bottom line is I was led to believe through the acknowledgement of both CubeSmart contacts that my 1-month rental was not established as an open-ended account. This problem was caused either by poor customer service by omitting important information or, worse than that, a predatory tactic. Either way, I'm not comfortable recommending CubeSmart to friends or family and risk losing their trust.

Reasonable, professional and Matt(manager) was very helpful.

All went great

Convenient, secure, clean

Convenience , but doors need lubrication and ceiling needs repair

The facility is not climate controlled and rodents can easily get into the units. The price goes up every 6-months and it is not worth the $425 you charge.. it is not secure because the gate has been broken for months so what are you really providing for that price.

Great storage and affordable price.