Professional, friendly, nice storage options, comfortable environment and vibes, etc.
Verified User
•
Mar 3, 2026
1.0/5
1.0/5
No one was ever at the property. Gate was left open mutiple times, likely broken or blocked from closing for some reason for entire weekends. Difficilt.to reach anyone at company if any issues at location.
Verified User
•
Feb 18, 2026
1.0/5
1.0/5
All of my clothes — even my wedding dress — have to be thrown away. My semi-new mattress is ruined too. Somehow the inside of my unit became soaked, and everything I owned was swallowed by mold. Piece by piece, my life was destroyed. I didn’t just lose “things.” I lost irreplaceable parts of my story — old photographs I can never take again, awards I worked so hard for, and precious keepsakes passed down from family members who are no longer here. Those weren’t just objects. They were memories. They were love. And now they’re gone. As if that wasn’t enough, there was even a dead rat in my unit. Walking into that and seeing the damage felt like a nightmare I couldn’t wake up from. I am completely heartbroken. I filed a claim two days ago, and the silence since then has only made this feel more overwhelming and isolating.
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
Good customer service
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
clean storage lockers, prompt responses, good price
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
Great customer service
Verified User
•
Nov 26, 2025
3.0/5
3.0/5
Easy and convenient acess
Verified User
•
Nov 24, 2025
5.0/5
5.0/5
professional and affordable
Verified User
•
Nov 21, 2025
2.0/5
2.0/5
Was double charged for one month I paid online. Took over a month to get the refund back and was only offered half off for another month for the issue before I was offered the refund. Refund to my card didn’t work so they issued a check but it’s been over a month and I still haven’t even got that and it’s $117
Professional, friendly, nice storage options, comfortable environment and vibes, etc.
Verified User
•
Mar 3, 2026
1.0/5
1.0/5
No one was ever at the property. Gate was left open mutiple times, likely broken or blocked from closing for some reason for entire weekends. Difficilt.to reach anyone at company if any issues at location.
Verified User
•
Feb 18, 2026
1.0/5
1.0/5
All of my clothes — even my wedding dress — have to be thrown away. My semi-new mattress is ruined too. Somehow the inside of my unit became soaked, and everything I owned was swallowed by mold. Piece by piece, my life was destroyed. I didn’t just lose “things.” I lost irreplaceable parts of my story — old photographs I can never take again, awards I worked so hard for, and precious keepsakes passed down from family members who are no longer here. Those weren’t just objects. They were memories. They were love. And now they’re gone. As if that wasn’t enough, there was even a dead rat in my unit. Walking into that and seeing the damage felt like a nightmare I couldn’t wake up from. I am completely heartbroken. I filed a claim two days ago, and the silence since then has only made this feel more overwhelming and isolating.
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
Good customer service
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
clean storage lockers, prompt responses, good price
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
Great customer service
Verified User
•
Nov 26, 2025
3.0/5
3.0/5
Easy and convenient acess
Verified User
•
Nov 24, 2025
5.0/5
5.0/5
professional and affordable
Verified User
•
Nov 21, 2025
2.0/5
2.0/5
Was double charged for one month I paid online. Took over a month to get the refund back and was only offered half off for another month for the issue before I was offered the refund. Refund to my card didn’t work so they issued a check but it’s been over a month and I still haven’t even got that and it’s $117