The manager has not responded to any emails regarding info for an insurance claim. She acted like she was doing me a favor anytime I had a question.Additionally, the lock on my unit was not lock I placed on it and she couldn’t be bothered with finding an explanation
Verified User
•
Dec 3, 2025
4.0/5
4.0/5
Clean, well maintained facility. Reasonable rate. Excellent customer service. Liz at the Whippany NJ location was friendly, knowledgeable and professional. A pleasure to deal with.
Verified User
•
Nov 24, 2025
5.0/5
5.0/5
People are friendly and a clean safe atmosphere.
Verified User
•
Nov 23, 2025
1.0/5
1.0/5
Frequent huge rent increases.
Verified User
•
Nov 21, 2025
3.0/5
3.0/5
no
Verified User
•
Nov 21, 2025
3.0/5
3.0/5
Rent rate increase was too drastic, nearly 25%
Verified User
•
Nov 17, 2025
5.0/5
5.0/5
Specifically due to the Manager and her Staff whom have treated me well amid my circumstances and have made this storage experience justifiable.
Verified User
•
Nov 11, 2025
4.0/5
4.0/5
I really like Cubesmart and how the stoage units are built. I like the people working at the office and the secured facility.
Verified User
•
Nov 6, 2025
3.0/5
3.0/5
Costs kept going up and up and up. And On furniture was very disappointed about that.!Must say your employees in the office have always been very, very pleasant!!!
The manager has not responded to any emails regarding info for an insurance claim. She acted like she was doing me a favor anytime I had a question.Additionally, the lock on my unit was not lock I placed on it and she couldn’t be bothered with finding an explanation
Verified User
•
Dec 3, 2025
4.0/5
4.0/5
Clean, well maintained facility. Reasonable rate. Excellent customer service. Liz at the Whippany NJ location was friendly, knowledgeable and professional. A pleasure to deal with.
Verified User
•
Nov 24, 2025
5.0/5
5.0/5
People are friendly and a clean safe atmosphere.
Verified User
•
Nov 23, 2025
1.0/5
1.0/5
Frequent huge rent increases.
Verified User
•
Nov 21, 2025
3.0/5
3.0/5
no
Verified User
•
Nov 21, 2025
3.0/5
3.0/5
Rent rate increase was too drastic, nearly 25%
Verified User
•
Nov 17, 2025
5.0/5
5.0/5
Specifically due to the Manager and her Staff whom have treated me well amid my circumstances and have made this storage experience justifiable.
Verified User
•
Nov 11, 2025
4.0/5
4.0/5
I really like Cubesmart and how the stoage units are built. I like the people working at the office and the secured facility.
Verified User
•
Nov 6, 2025
3.0/5
3.0/5
Costs kept going up and up and up. And On furniture was very disappointed about that.!Must say your employees in the office have always been very, very pleasant!!!