Every month or two my bill went up. I rented a unit with cube smart based on their competitive prices, however; my monthly bill kept going up with no end in sight. I'm the last six months my bill went up nearly $80 per unit. This business practice is terrible. I ended up renting a storage unit from a family business that isn't a big greedy corporate business.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Office staff was very cordial and caring
Verified User
•
Jan 2, 2026
5.0/5
5.0/5
The staff was friendly and helpful. The facility was clean, had easy access, and had good carts to assist in my move in and move out. I would absolutely use CubeSmart again.
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
office staff is outstanding. Everyone I've dealt with over the years has been so pleasant & helpful. They go out of there way to be helpful & offer alternatives to retain the relationship.I'm still a customer but moved to another storage unit.
Verified User
•
Dec 22, 2025
5.0/5
5.0/5
Awesome units, Great prices, totally awesome customer service.
Verified User
•
Dec 19, 2025
3.0/5
3.0/5
Your staff is very good and helpful. The pricing is a. Illusion, you come in at one price and within a few months it has increased and continues to increase. The security is poor.
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
friendly, professional, knowledge staff
Verified User
•
Dec 11, 2025
5.0/5
5.0/5
Good customer service. No damage to property.
Verified User
•
Dec 10, 2025
3.0/5
3.0/5
Friendly people
Verified User
•
Dec 8, 2025
3.0/5
3.0/5
It was good as far as service went, but the introductory cost shifting to "full normal cost" was a big sticker shock and the "convenience fees" for paying online was an unneeded sticking of the customer.
Every month or two my bill went up. I rented a unit with cube smart based on their competitive prices, however; my monthly bill kept going up with no end in sight. I'm the last six months my bill went up nearly $80 per unit. This business practice is terrible. I ended up renting a storage unit from a family business that isn't a big greedy corporate business.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Office staff was very cordial and caring
Verified User
•
Jan 2, 2026
5.0/5
5.0/5
The staff was friendly and helpful. The facility was clean, had easy access, and had good carts to assist in my move in and move out. I would absolutely use CubeSmart again.
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
office staff is outstanding. Everyone I've dealt with over the years has been so pleasant & helpful. They go out of there way to be helpful & offer alternatives to retain the relationship.I'm still a customer but moved to another storage unit.
Verified User
•
Dec 22, 2025
5.0/5
5.0/5
Awesome units, Great prices, totally awesome customer service.
Verified User
•
Dec 19, 2025
3.0/5
3.0/5
Your staff is very good and helpful. The pricing is a. Illusion, you come in at one price and within a few months it has increased and continues to increase. The security is poor.
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
friendly, professional, knowledge staff
Verified User
•
Dec 11, 2025
5.0/5
5.0/5
Good customer service. No damage to property.
Verified User
•
Dec 10, 2025
3.0/5
3.0/5
Friendly people
Verified User
•
Dec 8, 2025
3.0/5
3.0/5
It was good as far as service went, but the introductory cost shifting to "full normal cost" was a big sticker shock and the "convenience fees" for paying online was an unneeded sticking of the customer.