The store rep Alicia went over and beyond to help me get everything squared away she even stayed late to get my contract completed.She was pleasant, knowledgeable and very professional at all times. She is awesome! Excellent customer service was provided via phone and in person!
Verified User
•
Feb 7, 2026
3.0/5
3.0/5
The monthly fee was increased without any notice.
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
Your agents were very helpful and the process was very quick
Verified User
•
Jan 27, 2026
1.0/5
1.0/5
My climate controlled unit was just as cold as was outside. I never heard the heat on and it was negative temps. And the walls were coming down. The clerk said she was going to have it fixed but she never did. This place is terrible.
Verified User
•
Jan 13, 2026
4.0/5
4.0/5
I thought it was great.The price was good.The facility was clean.The storage fit what i had it was the right size it was a good place
Verified User
•
Jan 13, 2026
2.0/5
2.0/5
Storage fee went up significantly.
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
Cause they was professional
Verified User
•
Dec 24, 2025
1.0/5
1.0/5
The Harvey, IL location I used has terrible customer service care! The management is very rude!
Verified User
•
Dec 22, 2025
2.0/5
2.0/5
Do to the increasing pricing for so many months and when you visit the location it's barely anyone available in the office at times.
The store rep Alicia went over and beyond to help me get everything squared away she even stayed late to get my contract completed.She was pleasant, knowledgeable and very professional at all times. She is awesome! Excellent customer service was provided via phone and in person!
Verified User
•
Feb 7, 2026
3.0/5
3.0/5
The monthly fee was increased without any notice.
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
Your agents were very helpful and the process was very quick
Verified User
•
Jan 27, 2026
1.0/5
1.0/5
My climate controlled unit was just as cold as was outside. I never heard the heat on and it was negative temps. And the walls were coming down. The clerk said she was going to have it fixed but she never did. This place is terrible.
Verified User
•
Jan 13, 2026
4.0/5
4.0/5
I thought it was great.The price was good.The facility was clean.The storage fit what i had it was the right size it was a good place
Verified User
•
Jan 13, 2026
2.0/5
2.0/5
Storage fee went up significantly.
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
Cause they was professional
Verified User
•
Dec 24, 2025
1.0/5
1.0/5
The Harvey, IL location I used has terrible customer service care! The management is very rude!
Verified User
•
Dec 22, 2025
2.0/5
2.0/5
Do to the increasing pricing for so many months and when you visit the location it's barely anyone available in the office at times.