Because when we rented it online and a woman called us and confirmed, I received an email confirmation, BUT when we got there the price was almost double..Big rip off, would never rent from you and would tell anyone who asked to find another place. We has no choice as we were from out of state and had a truck load of furniture.WORST EXPERIENCE EVER!!!!!!!!!!!!!
Verified User
•
Apr 1, 2026
1.0/5
1.0/5
The manager is as rude and unprofessional as it can get. When I went to close the account, he basically waved me off with his hand and dismissed me out of the office. He acted as if I was bothering him and wasting his time even though I was only in there for 20-30 seconds.
Verified User
•
Mar 30, 2026
3.0/5
3.0/5
Storage unit place too expensive
Verified User
•
Mar 30, 2026
4.0/5
4.0/5
Working with price
Verified User
•
Feb 24, 2026
5.0/5
5.0/5
Easy to rent . Close by.
Verified User
•
Feb 21, 2026
5.0/5
5.0/5
The management are just great people and made my experience great.
Verified User
•
Feb 13, 2026
4.0/5
4.0/5
Great help easy check in malik is awesome
Verified User
•
Feb 7, 2026
5.0/5
5.0/5
I gave a 10 because of the more than fair price on the unit and a great customer service that was presented to me by Jim in the front office
Verified User
•
Jan 15, 2026
1.0/5
1.0/5
Trailer vandalized and hundreds of dollars worth of my possessions stolen
Verified User
•
Jan 13, 2026
2.0/5
2.0/5
The price was raised multiple times during our time renting.Also our unit was broken into, never notified by cubesmart even though they said they called me. Items were broken and we pay insurance on the unit but cubesmart said they could not reimburse me.
Because when we rented it online and a woman called us and confirmed, I received an email confirmation, BUT when we got there the price was almost double..Big rip off, would never rent from you and would tell anyone who asked to find another place. We has no choice as we were from out of state and had a truck load of furniture.WORST EXPERIENCE EVER!!!!!!!!!!!!!
Verified User
•
Apr 1, 2026
1.0/5
1.0/5
The manager is as rude and unprofessional as it can get. When I went to close the account, he basically waved me off with his hand and dismissed me out of the office. He acted as if I was bothering him and wasting his time even though I was only in there for 20-30 seconds.
Verified User
•
Mar 30, 2026
3.0/5
3.0/5
Storage unit place too expensive
Verified User
•
Mar 30, 2026
4.0/5
4.0/5
Working with price
Verified User
•
Feb 24, 2026
5.0/5
5.0/5
Easy to rent . Close by.
Verified User
•
Feb 21, 2026
5.0/5
5.0/5
The management are just great people and made my experience great.
Verified User
•
Feb 13, 2026
4.0/5
4.0/5
Great help easy check in malik is awesome
Verified User
•
Feb 7, 2026
5.0/5
5.0/5
I gave a 10 because of the more than fair price on the unit and a great customer service that was presented to me by Jim in the front office
Verified User
•
Jan 15, 2026
1.0/5
1.0/5
Trailer vandalized and hundreds of dollars worth of my possessions stolen
Verified User
•
Jan 13, 2026
2.0/5
2.0/5
The price was raised multiple times during our time renting.Also our unit was broken into, never notified by cubesmart even though they said they called me. Items were broken and we pay insurance on the unit but cubesmart said they could not reimburse me.