Kathy is a fantastic representative of the company!

To much miscommunication from the time of getting the rental and scheduling the online reservation. There was no communication about the insurance requirements. I had renters' insurance but was not prepared at the time of rental, then miscommunication about moving the rental day out 1 day, Miscommunication about the lock that was required, I had 2 different types as I rented with cube smart at a different location and had both locked but was told that one type was required so I took that one and was told at the location I could not use that one, I feel that I should have been able to use that one temporally until I could switch them out as there were several units with the same lock that I brought. Then I was told that I need to pay online by a certain date by the manager, so I went online and paid then came to find out I was on autopayment. Just too many errors and miscommunications that I decided to move my things elsewhere.

Easy

Great experience

The facility was clean and convenient to access. Daniel provided excellent customer service. He was kind and professional. He answered our questions with ease and walked us through our contract signing.

Excellent cleanliness excellent customary service!

The facility is so clean and the staff are extremely polite, knowledgeable and very helpful.They have been willing to offer suggestions that have been very helpful.

The access, cleanliness, and access to the spacer made it worthwhile.

Kids was amazing at answering any questions I had. Was very kind and thorough. She told me when I came in , to speak with Daniel and he was super nice and helpful. It's very refreshing to speak with people who genuinely care! No screen to talk to, an actual person on location running the facility!

Would have given a ten, but I had an appointment at 9:30 and the staff didn't arrive until 9:45. I don't like waiting when I have an appointment.The facility is good though. No complaints.