Very accommodating and kind, always very prompt with messaging and very understanding when it came to people having late payments. Also never had a rude person on the phone and they were always very willing to help.

Ease of use… convenience of access… friendly service…

Great service, thank you.

Customer service rep ws outstanding and informative.

The place is great. It’s clean and has a friendly staff, but suddenly became extremely expensive.

They are very friendly, very accommodating good to help out.

Excellent service and facility is amazing!A first class run business as I have never seen astorage facility this nice!The 2 employees that helped me on a very cold bad weather day in Hendersonville were great.

I have used them for most of the last 3 yrs and have been happy with the staff, space and access.

Price increased several times during 2 1/2 yrs, with staff giving lame excuses as to why prices kept getting higher.

The original price quoted for the unit was a lot less than what cubesmart decided the increase of the unit should be every year, also gave minimal notice of increase. A 10x15 unit literally ended up being over double the price in 2 1/2 years, they kept raising the rate… that’s ridiculous when I can get the same unit for under $100 just 1/2 mile away compared to cube smart charging $261 per month. I would not recommend this company to any of my friends due to the inconsistency in prices. It’s no different than any other climate controlled unit that I’ve rented in the past. Cubesmart is way too expensive. Also I have another unit that is climate controlled, First floor, 2nd unit from door and I’ve had it for 5 years. It’s Gated, cameras, keypad, same size and the price has remained the same every year. Cubesmart increases their rates more often than yearly, whenever they feel like it. Very dissatisfied with the prices and excuses given for increased rates such as where the unit was located. My other unit is first floor. They haven’t increased my price 3 times since I’ve been a customer with them. My unit at Cubesmart was on the second floor. I had to pack an elevator full multiple times, many trips made. That’s not convenient and I shouldn’t have had to be charged extra. I guess owners needed new Mercedes 🤷‍♀️