Great customer service when we had an issue. The manager at the Hilliard area location was awesome to work with.
Verified User
•
Feb 18, 2026
1.0/5
1.0/5
After 4 months the rate is raised an an unreasonable amount,This not explained at time of rental and it is not explained why such large increase is required.This rental practice should be unlawful.
Verified User
•
Jan 24, 2026
5.0/5
5.0/5
Very kind and helpful staff. Thank you!
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
Unit was clean. Good and quick customer service.
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Just moved in and so far everything is good
Verified User
•
Jan 4, 2026
5.0/5
5.0/5
excellent security and no mold!!!
Verified User
•
Dec 17, 2025
3.0/5
3.0/5
The place is a bit expensive compared to other storage place and it doesn’t have automatic garage opener.
Verified User
•
Dec 16, 2025
5.0/5
5.0/5
Rick is very nice sbd thorough with info.
Verified User
•
Dec 12, 2025
5.0/5
5.0/5
Staff is good. Any issues were resolved in a timely manner to not disrupt the move. It was a rocky start with the first unit, but it ended on a better note! Email is not a reliable source of communication worth this location, but they always call back messages.
Great customer service when we had an issue. The manager at the Hilliard area location was awesome to work with.
Verified User
•
Feb 18, 2026
1.0/5
1.0/5
After 4 months the rate is raised an an unreasonable amount,This not explained at time of rental and it is not explained why such large increase is required.This rental practice should be unlawful.
Verified User
•
Jan 24, 2026
5.0/5
5.0/5
Very kind and helpful staff. Thank you!
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
Unit was clean. Good and quick customer service.
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Just moved in and so far everything is good
Verified User
•
Jan 4, 2026
5.0/5
5.0/5
excellent security and no mold!!!
Verified User
•
Dec 17, 2025
3.0/5
3.0/5
The place is a bit expensive compared to other storage place and it doesn’t have automatic garage opener.
Verified User
•
Dec 16, 2025
5.0/5
5.0/5
Rick is very nice sbd thorough with info.
Verified User
•
Dec 12, 2025
5.0/5
5.0/5
Staff is good. Any issues were resolved in a timely manner to not disrupt the move. It was a rocky start with the first unit, but it ended on a better note! Email is not a reliable source of communication worth this location, but they always call back messages.