My unit a few years ago was broken into… cameras??? Lost money items… and when cleaning unit back gate wasn’t opening.. a woman was stuck we called for help my son had to jump the fender to go to entrance key paid to put our code so the woman and we could get our of the loading area… I called to report the issue… they wanted to connect me to someone or for me to call… I think there are not reps in the building to assist with these problems….
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Very easy to work with a snap reserving the space I wanted. Very supportive staff
Verified User
•
Nov 16, 2025
3.0/5
3.0/5
Plus - secure location, clean, well organized. Minus - only one elevator that cannot be called and must be looked for if it is not at ground level, only one staircase.
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
The team at store 0726 is top notch
Verified User
•
Nov 12, 2025
3.0/5
3.0/5
We had a small upper cubicle. The price tripled in the 6 years we had it.I'm not young and some of the ladders (of which there are few) were REALLY difficult to maneuver.Other than that, service (phone/in person) was good, and the place was clean and well-lit.
Verified User
•
Oct 18, 2025
5.0/5
5.0/5
CubeSmart staff(Niam, Valerie and Luis) were very professional, helpful, and accommodating. I appreciate the assistance they provided to me and they are a great team.
Verified User
•
Oct 10, 2025
3.0/5
3.0/5
I just don’t like how the prices goes up
Verified User
•
Oct 3, 2025
5.0/5
5.0/5
Everyone was very helpful and the unit was clean and easy to access.
Verified User
•
Sep 29, 2025
1.0/5
1.0/5
the customer experience is fucking miserable. The only value here is convenience as I'm located near by the facility I use, otherwise I'd never come here.
My unit a few years ago was broken into… cameras??? Lost money items… and when cleaning unit back gate wasn’t opening.. a woman was stuck we called for help my son had to jump the fender to go to entrance key paid to put our code so the woman and we could get our of the loading area… I called to report the issue… they wanted to connect me to someone or for me to call… I think there are not reps in the building to assist with these problems….
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Very easy to work with a snap reserving the space I wanted. Very supportive staff
Verified User
•
Nov 16, 2025
3.0/5
3.0/5
Plus - secure location, clean, well organized. Minus - only one elevator that cannot be called and must be looked for if it is not at ground level, only one staircase.
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
The team at store 0726 is top notch
Verified User
•
Nov 12, 2025
3.0/5
3.0/5
We had a small upper cubicle. The price tripled in the 6 years we had it.I'm not young and some of the ladders (of which there are few) were REALLY difficult to maneuver.Other than that, service (phone/in person) was good, and the place was clean and well-lit.
Verified User
•
Oct 18, 2025
5.0/5
5.0/5
CubeSmart staff(Niam, Valerie and Luis) were very professional, helpful, and accommodating. I appreciate the assistance they provided to me and they are a great team.
Verified User
•
Oct 10, 2025
3.0/5
3.0/5
I just don’t like how the prices goes up
Verified User
•
Oct 3, 2025
5.0/5
5.0/5
Everyone was very helpful and the unit was clean and easy to access.
Verified User
•
Sep 29, 2025
1.0/5
1.0/5
the customer experience is fucking miserable. The only value here is convenience as I'm located near by the facility I use, otherwise I'd never come here.