The lady that assisted me was very informative and professional. Customer service was excellent!!!
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
Paul was very helpful in getting the storage space I needed. Thanks Paul :-)
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
Paul was very helpful in taking care of my needs. Thank you Paul!
Verified User
•
Mar 25, 2026
5.0/5
5.0/5
Price and location is great. Great people
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
I like the drive in to unload climate control
Verified User
•
Feb 18, 2026
3.0/5
3.0/5
A little expensive. At first the price was wonderful then the price increased twice while there. I moved out of the area but was going to keep the unit there but the price made it difficult to keep.
Verified User
•
Feb 14, 2026
5.0/5
5.0/5
Great costumer service and easy to use.
Verified User
•
Feb 9, 2026
1.0/5
1.0/5
My son's belongings were stolen out of his storage unit. The metal sliding clip onto which the lock was affixed was cut, and the lock was replaced with one that looked similar. He successfully filed an insurance claim, but it was still a violation, especially during a difficult time in his life. He lost musical instruments as well as meaningful childhood memories. I found the Cube Smart employee's response to be very disappointing; she said, "Why would someone cut the unit open, steal from it, and then close it and lock it again?" She said this to explain away the situation we were in as we arrived to try to access his unit and were unable (our key did not fit into the lock!). All in all, a frustrating and disheartening experience that hurt us, for no good reason.
Verified User
•
Feb 3, 2026
2.0/5
2.0/5
I had two storages there You kept raising the rates on one of them every time it was legally possible instead of contacting me and working something out with me Now you have two storages empty which will be empty for a little bit and you'll have to And you'll have to give a discount to somebody to rent them. So in the long run you lost out more than I did. I just moved elsewhere. I used to own apartments and I realized something when you have a good tenant that pays on time you try to please them not continually raise their rates every chance you can get You lost that on this end.
The lady that assisted me was very informative and professional. Customer service was excellent!!!
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
Paul was very helpful in getting the storage space I needed. Thanks Paul :-)
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
Paul was very helpful in taking care of my needs. Thank you Paul!
Verified User
•
Mar 25, 2026
5.0/5
5.0/5
Price and location is great. Great people
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
I like the drive in to unload climate control
Verified User
•
Feb 18, 2026
3.0/5
3.0/5
A little expensive. At first the price was wonderful then the price increased twice while there. I moved out of the area but was going to keep the unit there but the price made it difficult to keep.
Verified User
•
Feb 14, 2026
5.0/5
5.0/5
Great costumer service and easy to use.
Verified User
•
Feb 9, 2026
1.0/5
1.0/5
My son's belongings were stolen out of his storage unit. The metal sliding clip onto which the lock was affixed was cut, and the lock was replaced with one that looked similar. He successfully filed an insurance claim, but it was still a violation, especially during a difficult time in his life. He lost musical instruments as well as meaningful childhood memories. I found the Cube Smart employee's response to be very disappointing; she said, "Why would someone cut the unit open, steal from it, and then close it and lock it again?" She said this to explain away the situation we were in as we arrived to try to access his unit and were unable (our key did not fit into the lock!). All in all, a frustrating and disheartening experience that hurt us, for no good reason.
Verified User
•
Feb 3, 2026
2.0/5
2.0/5
I had two storages there You kept raising the rates on one of them every time it was legally possible instead of contacting me and working something out with me Now you have two storages empty which will be empty for a little bit and you'll have to And you'll have to give a discount to somebody to rent them. So in the long run you lost out more than I did. I just moved elsewhere. I used to own apartments and I realized something when you have a good tenant that pays on time you try to please them not continually raise their rates every chance you can get You lost that on this end.