The location I rented from did not allow access after 10pm; I didn’t like that. I prefer to have access to my unit 24hrs.The building entry door was a push door and was ALWAYS hard to get out or in when you are hauling items to and from the unit. I strongly suggest installing automatic doors for the ease of the customers.Also, the general manager at the W. Dallas St. in Houston, TX was always rude and argumentative. Even if she was in the wrong, she would still make it your fault. She needs to be removed from her post.
Verified User
•
Apr 4, 2026
5.0/5
5.0/5
Christy is amazing she will stop whatever she is doing so you do not to rush because she has time for you.
Verified User
•
Apr 3, 2026
3.0/5
3.0/5
Very helpful and nice people when you first enter.
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
Christy is a tremendous asset to your company. Her can do attitude and willingness to help made all the difference in a very traumatic period. I hope Christy receives a bonus regularly she deserves it. Slll
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
Easy access & helpful customer service, both via the app and the on-site staff.
The location I rented from did not allow access after 10pm; I didn’t like that. I prefer to have access to my unit 24hrs.The building entry door was a push door and was ALWAYS hard to get out or in when you are hauling items to and from the unit. I strongly suggest installing automatic doors for the ease of the customers.Also, the general manager at the W. Dallas St. in Houston, TX was always rude and argumentative. Even if she was in the wrong, she would still make it your fault. She needs to be removed from her post.
Verified User
•
Apr 4, 2026
5.0/5
5.0/5
Christy is amazing she will stop whatever she is doing so you do not to rush because she has time for you.
Verified User
•
Apr 3, 2026
3.0/5
3.0/5
Very helpful and nice people when you first enter.
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
Christy is a tremendous asset to your company. Her can do attitude and willingness to help made all the difference in a very traumatic period. I hope Christy receives a bonus regularly she deserves it. Slll
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
Easy access & helpful customer service, both via the app and the on-site staff.