Very thorough explanation of everything on the rental unit and touring. Followed up by calling making sure everything was alright with the rental unit and showed me how to use the elevator with my access code and how to use the app for easy gate entry/exit.
Verified User
•
Apr 21, 2026
5.0/5
5.0/5
Victor and crew were very helpful and reponsive to our needs. When we had to move out prior to our contract end date they made sure we got the maximum refund authorized. Thanks!
Verified User
•
Mar 18, 2026
1.0/5
1.0/5
I was pretty much locked inside of your facility for 8+ hours with the Sales Rep showing extreme incompetence. It was in my belief that we get an emergency code should the gate fail to open due to leaving afterhours. A quick look at the camera shows I'm facing outside of the facility and not looking to go back in. This caused me not only to provide a lower score but to seek other providers instead.
Verified User
•
Mar 10, 2026
4.0/5
4.0/5
Great customer service!!!!
Verified User
•
Mar 9, 2026
5.0/5
5.0/5
Move in is easy and seamless.
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
Victor and shay was awesome thank you guys
Verified User
•
Mar 1, 2026
3.0/5
3.0/5
when I initially signed up in november 2024 my rate was $127 and since december 2025 that had gone up to $188 per month which is a 50% increase over one year time.
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
Very nice storage I always use cubesmith
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
The storage space was clean & the management was able to pick up unwanted items & throw them away.
Very thorough explanation of everything on the rental unit and touring. Followed up by calling making sure everything was alright with the rental unit and showed me how to use the elevator with my access code and how to use the app for easy gate entry/exit.
Verified User
•
Apr 21, 2026
5.0/5
5.0/5
Victor and crew were very helpful and reponsive to our needs. When we had to move out prior to our contract end date they made sure we got the maximum refund authorized. Thanks!
Verified User
•
Mar 18, 2026
1.0/5
1.0/5
I was pretty much locked inside of your facility for 8+ hours with the Sales Rep showing extreme incompetence. It was in my belief that we get an emergency code should the gate fail to open due to leaving afterhours. A quick look at the camera shows I'm facing outside of the facility and not looking to go back in. This caused me not only to provide a lower score but to seek other providers instead.
Verified User
•
Mar 10, 2026
4.0/5
4.0/5
Great customer service!!!!
Verified User
•
Mar 9, 2026
5.0/5
5.0/5
Move in is easy and seamless.
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
Victor and shay was awesome thank you guys
Verified User
•
Mar 1, 2026
3.0/5
3.0/5
when I initially signed up in november 2024 my rate was $127 and since december 2025 that had gone up to $188 per month which is a 50% increase over one year time.
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
Very nice storage I always use cubesmith
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
The storage space was clean & the management was able to pick up unwanted items & throw them away.