At the specific location, I used for storage there was never any employees available during business hours, the units have a rat infestation, and there are leaks in the ceilings which left my furniture was ruined.

Recent price increase imposed by Cube smart was significant and caused me to re-evaluate my need for your services at such increased cost. While i know the cost of EVERYTHING has went up lately, something has to give.... My pay did not go up and thus expendeture like storage have to be trimmed. too much of a price increase in December 2025.and to top off my decision - my property was damaged (broken into) while in storage. that was enough for me.

Unable to contact the site managers. Left 4 VM's and 2 emails. Never a response. I emailed my letter to vacate and it was never recognized. Talked to the phone center folks 3 times to explain the situation and get the records straight but I kept getting emails saying I owed all sorts of penalties and unpaid rent etc. Obviously nobody gives a shit. I'm glad to be done with you. Private equity always fuck things up. You have a lot of pissed off customers. I hope your business goes to hell.

Good