The third day of my move, I rented a U-Haul to finish the move and the access code boxes were down. Customer Service was prompt to answer and try to escalate the situation. After 5hrs, I was told the access code boxes were up and running. I went to try again with no U-Haul and my access code was denied.

The staff/management was helpful in keeping my cost down. Also, they were helpful when I showed up with the wrong key.

Initially unit worked well and liked the facility but big price increase recently made it not worth it

Great experience

All very efficient - but expensive as time in place went on

I have had storage units for a very long time and the service Elisa, site Manager provided was above and beyond! SHE IS AMAZING!!!

It was a great short term solution.

Everything was great and the employees are nice

Your facility is well maintained and your staff is excellent. However, I have issues with your continual price increases with no advance notice. Your failure to give your existing customer sufficient notice of a price increase before the bill is due clearly indicates a lack of customer care. I also called your corporate office to complain and never got a return call from Brian after numerous messages. It appears Nr. Brian is either too busy to return my call or simply dies bit care about the customer. Obviously, no one at corporate cares! I gave up!My

I have such great service from Elisa > she really cared and always gad a smile on her face. I think that's why I stayed as long as I did.