Extremely efficient and helpful. Gave great options and info. The staff was excellent!
Verified User
•
Apr 11, 2026
5.0/5
5.0/5
Elisa the Cube Smart employee in Houston was spectacular. She was the sole reason I went with Cube Smart and would recommend Cube Smart to someone.
Verified User
•
Apr 11, 2026
5.0/5
5.0/5
Excellent customer service! I appreciate Elisa’s positive attitude and ability to make the selection and purchasing process easy. Very happy with the options presented and ease of renting.
Verified User
•
Mar 22, 2026
2.0/5
2.0/5
The third day of my move, I rented a U-Haul to finish the move and the access code boxes were down. Customer Service was prompt to answer and try to escalate the situation. After 5hrs, I was told the access code boxes were up and running. I went to try again with no U-Haul and my access code was denied.
Verified User
•
Jan 25, 2026
5.0/5
5.0/5
The staff/management was helpful in keeping my cost down. Also, they were helpful when I showed up with the wrong key.
Verified User
•
Jan 23, 2026
3.0/5
3.0/5
Initially unit worked well and liked the facility but big price increase recently made it not worth it
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
Great experience
Verified User
•
Jan 12, 2026
5.0/5
5.0/5
All very efficient - but expensive as time in place went on
Verified User
•
Dec 15, 2025
5.0/5
5.0/5
I have had storage units for a very long time and the service Elisa, site Manager provided was above and beyond! SHE IS AMAZING!!!
Extremely efficient and helpful. Gave great options and info. The staff was excellent!
Verified User
•
Apr 11, 2026
5.0/5
5.0/5
Elisa the Cube Smart employee in Houston was spectacular. She was the sole reason I went with Cube Smart and would recommend Cube Smart to someone.
Verified User
•
Apr 11, 2026
5.0/5
5.0/5
Excellent customer service! I appreciate Elisa’s positive attitude and ability to make the selection and purchasing process easy. Very happy with the options presented and ease of renting.
Verified User
•
Mar 22, 2026
2.0/5
2.0/5
The third day of my move, I rented a U-Haul to finish the move and the access code boxes were down. Customer Service was prompt to answer and try to escalate the situation. After 5hrs, I was told the access code boxes were up and running. I went to try again with no U-Haul and my access code was denied.
Verified User
•
Jan 25, 2026
5.0/5
5.0/5
The staff/management was helpful in keeping my cost down. Also, they were helpful when I showed up with the wrong key.
Verified User
•
Jan 23, 2026
3.0/5
3.0/5
Initially unit worked well and liked the facility but big price increase recently made it not worth it
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
Great experience
Verified User
•
Jan 12, 2026
5.0/5
5.0/5
All very efficient - but expensive as time in place went on
Verified User
•
Dec 15, 2025
5.0/5
5.0/5
I have had storage units for a very long time and the service Elisa, site Manager provided was above and beyond! SHE IS AMAZING!!!