The cost of renting the unit tripled since we began renting yet Cube Smart offers new customers a price for less than half what they wanted to charge me. I never expected the charge to triple and I could no longer afford the unit. I tried talking to someone at Cube Smart four different times and got no response despite leaving messages and talking to a manager who claimed she would get back to me (she didn’t). Emptying the unit was a major inconvenience and Cube Smart should have worked with me.

Clean facility, friendly and helpful staff. Great customer service.

Service was great! Trina was outstanding, imformative and could listen to my needs. She deserves a raise! The 8,9,and 10 scoring is for what happens next as an existing customer until I check out! Thanks again for everything! Keep it going!!

Phenomenal service and great facility! Trina is incredible. Thanks for taking good care of us.

convenient, affordable

The Staff was right on top of everything.

Staff was very nice & professional

Excellen Customer Service

Your on-site staff were very professional and helpful

The staff (Trena), cleanliness, enforcing policy and procedures, safety (although a couple of times the doors automatically opened without the code (simply by approaching it). The elevators have sometimes been out of order for a while but we understand you rely on the service provider.