I gave the comment above because CubeSmart was very good to me and they made my move very easy and I never had to worry about my items being damaged or stolen.
Verified User
•
May 17, 2026
1.0/5
1.0/5
It is absolutely impossible to contact anyone onsite or get any communication from the manager of the property. I went s far as contacting customer service and having them reach out on my behalf and still didn’t receive a response to my inquiry.I paid for an entire month of rent and I was only there for two days. Do you think someone offered me a discounted rate or refund after emailing, calling, leaving voicemails asking why a long term tenant like myself had two rate increases in less than two years?!? No. Trash service.
Verified User
•
May 5, 2026
3.0/5
3.0/5
Price changes too high, but good service at the location.
Verified User
•
May 3, 2026
2.0/5
2.0/5
Very nice facility and good service at the site. However, drawing in with a good rate and then doing a 25% increase after only 3 months is tough to stand.
Verified User
•
Apr 20, 2026
1.0/5
1.0/5
The price increases over the years where significantly more than inflation, and it was not within the budget to keep items there.
Verified User
•
Mar 13, 2026
1.0/5
1.0/5
Over priced.They do not prorate for an early month move out.Air conditioning was out for months and the best they could do was welcome me to move my 10 x 15 contents elsewhere or give mea tiny credit.
Verified User
•
Feb 10, 2026
1.0/5
1.0/5
Raising prices every 3 months is not competitive
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
My experience at CubeSmart self storage was great.
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
⭐️⭐️⭐️⭐️⭐️Great experience! Everyone I spoke with,both on the phone and in person, was very kind and helpful. They walked me through everything, and the process was fast and easy. Highly recommend!
I gave the comment above because CubeSmart was very good to me and they made my move very easy and I never had to worry about my items being damaged or stolen.
Verified User
•
May 17, 2026
1.0/5
1.0/5
It is absolutely impossible to contact anyone onsite or get any communication from the manager of the property. I went s far as contacting customer service and having them reach out on my behalf and still didn’t receive a response to my inquiry.I paid for an entire month of rent and I was only there for two days. Do you think someone offered me a discounted rate or refund after emailing, calling, leaving voicemails asking why a long term tenant like myself had two rate increases in less than two years?!? No. Trash service.
Verified User
•
May 5, 2026
3.0/5
3.0/5
Price changes too high, but good service at the location.
Verified User
•
May 3, 2026
2.0/5
2.0/5
Very nice facility and good service at the site. However, drawing in with a good rate and then doing a 25% increase after only 3 months is tough to stand.
Verified User
•
Apr 20, 2026
1.0/5
1.0/5
The price increases over the years where significantly more than inflation, and it was not within the budget to keep items there.
Verified User
•
Mar 13, 2026
1.0/5
1.0/5
Over priced.They do not prorate for an early month move out.Air conditioning was out for months and the best they could do was welcome me to move my 10 x 15 contents elsewhere or give mea tiny credit.
Verified User
•
Feb 10, 2026
1.0/5
1.0/5
Raising prices every 3 months is not competitive
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
My experience at CubeSmart self storage was great.
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
⭐️⭐️⭐️⭐️⭐️Great experience! Everyone I spoke with,both on the phone and in person, was very kind and helpful. They walked me through everything, and the process was fast and easy. Highly recommend!