Cleanand efficient.

The absolute worst part of CubeSmart is its predatory pricing toward existing customers. My records show I was charged $705/month from at least November 18, 2024 through July 18, 2025. Then, on August 18, 2025, my monthly charge jumped to $807 — a $102/month increase, or about 14.5%.Less than a year later, CubeSmart sent me a rate change notice dated June 14, 2026 stating that effective July 17, 2026, my monthly payment would increase again to $924/month. That is another $117/month increase, again about 14.5%.In total, CubeSmart raised my monthly payment from $705 to $924 in the period shown — a $219/month increase, or about 31.1%. Yet immediately after I canceled, CubeSmart was advertising a 10x30 outside drive-up unit at this same Bellaire location online for $375/month, with a listed in-store rate of $750.So an existing customer was being pushed up to $924/month while new customers were being offered the same size unit at the same location for $375 online. That is outrageous. It feels abusive, deceptive, and intentionally designed to exploit customers once their belongings are already stored there. I would never recommend CubeSmart. Their pricing practices destroyed my trust completely.

There was not a lot asked of the service. The recent price change really irked me and since I do not have many things in my storage unit, I just decide to find another place for my things.

Trina is great

The cost of renting the unit tripled since we began renting yet Cube Smart offers new customers a price for less than half what they wanted to charge me. I never expected the charge to triple and I could no longer afford the unit. I tried talking to someone at Cube Smart four different times and got no response despite leaving messages and talking to a manager who claimed she would get back to me (she didn’t). Emptying the unit was a major inconvenience and Cube Smart should have worked with me.

Clean facility, friendly and helpful staff. Great customer service.

Service was great! Trina was outstanding, imformative and could listen to my needs. She deserves a raise! The 8,9,and 10 scoring is for what happens next as an existing customer until I check out! Thanks again for everything! Keep it going!!

Phenomenal service and great facility! Trina is incredible. Thanks for taking good care of us.

convenient, affordable

The Staff was right on top of everything.