Easy move in and move out. Facility was clean and items were safe.

Service

Easy brezzy

Easy to use and friendly manager

Friendly staff & ease with using the app.

its very convenient and the staffs are very helpful especially ms kyrie.

N/A

nice staff and good customer service.

Only negative is high cost

Don't get me wrong, the staff was courteous and professional at all times. It is the owners and the business model I take issue with. The rate increases were not reasonable or consistent nor was there adequate notice for any of the MULTIPLE increases they hit me with. I was a low maintenance professional who needed a climate controlled storage unit due to a divorce and a move. There was zero need and certainly no economically supported reason for you to increase the cost other than sinister greed. At the end of the day, you know that it is a pain to move stuff around. You have people's stuff. So, the idea of objecting to rate increases to the point of surrendering the items or just moving them out is daunting yet that is exactly where I ended up. And so....I vacated.