Most of the time CubeSmart's customer service has been A-1. But there have been a few minor glitches. If I need a storage unit again, I will probably utilize CubeSmart.

The staff was friendly and kept the property clean. I had no issues with any other tenants and felt my property was safe.

I had storage 2 years, started to notice rate increase compared to promotions and website almost double. Last deciding factor was storage unit broken into. I believe the way it was handled could have been better.

It takes to long to get answers on commercial spaces. Upper management seems not to care about renting the most expensive units and your customers are looking elsewhere to rent.

I was paying for climate control and the ac wasn’t even working for who knows how long. I called so many times asking when it would get fixed, never got a call back about it. Some of my stuff got ruined because of the heat, just very upset about the whole situation.

This cubesmart location serves my needs for the most part. I have been trying to get a unit for over 18 months and I still cant get an answer. I had to settle for something smaller instead of one large unit.

Katand Blake

Metal wall panel corroded at bottom and unattached, leaving it open to the adjacent storage unit. The top metal sheet has severe corrosion, indicating water damage. A bunch of trash I had to move so I could access my unit.

The front office staff, Scott & Blake have been supportive of my needs & are helpful when I've needed to downsize a unit or acquire a climate control unit. I've been quite satisfied with Cube Smart Strack Rd.

Great knowledgeable staff...always greeted with smile....