It was a terrible experience. My unit was broken into multiple times. The elevator never worked consistently. It was regularly out of service. And the staff were rude. I’m sure you all aren’t going to take this feedback seriously. That’s the level of frustration I have with this company.
Verified User
•
Jun 29, 2026
4.0/5
4.0/5
The staff was friendly and helpful. Facilities were always well kept and clean
Verified User
•
Jun 23, 2026
3.0/5
3.0/5
As side from the unit having a leak initially that wasn’t caught beforehand, my experience was good.
Verified User
•
Jun 21, 2026
5.0/5
5.0/5
Great customer service, great communication inconvenience of the facility I recommend this location to anyone needing services from CubeSmart
Verified User
•
Jun 21, 2026
1.0/5
1.0/5
This storage facility has a rat infestation. My furniture is ruined and has rat feces all over it and the rats chewed through my furniture.
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
Customer friendly service, and the mobile app for access worked great.
Verified User
•
Jun 14, 2026
3.0/5
3.0/5
Great place, easy to get in and out of the facility anytime you need. Great service.
Verified User
•
May 28, 2026
1.0/5
1.0/5
The storage facility that my items were in had infestation of rodents, that The manager acknowledge. The rodent infestation destroy my items, with rodent feces all over my bed and sofa and other items that were stored in the unit. The insurance that I was paid for, that was through the CubeSmart did not cover the items nor the storage facility reimburse me for a loss of all my one bedroom essential items that were stored in there facility. Horrible facility.
It was a terrible experience. My unit was broken into multiple times. The elevator never worked consistently. It was regularly out of service. And the staff were rude. I’m sure you all aren’t going to take this feedback seriously. That’s the level of frustration I have with this company.
Verified User
•
Jun 29, 2026
4.0/5
4.0/5
The staff was friendly and helpful. Facilities were always well kept and clean
Verified User
•
Jun 23, 2026
3.0/5
3.0/5
As side from the unit having a leak initially that wasn’t caught beforehand, my experience was good.
Verified User
•
Jun 21, 2026
5.0/5
5.0/5
Great customer service, great communication inconvenience of the facility I recommend this location to anyone needing services from CubeSmart
Verified User
•
Jun 21, 2026
1.0/5
1.0/5
This storage facility has a rat infestation. My furniture is ruined and has rat feces all over it and the rats chewed through my furniture.
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
Customer friendly service, and the mobile app for access worked great.
Verified User
•
Jun 14, 2026
3.0/5
3.0/5
Great place, easy to get in and out of the facility anytime you need. Great service.
Verified User
•
May 28, 2026
1.0/5
1.0/5
The storage facility that my items were in had infestation of rodents, that The manager acknowledge. The rodent infestation destroy my items, with rodent feces all over my bed and sofa and other items that were stored in the unit. The insurance that I was paid for, that was through the CubeSmart did not cover the items nor the storage facility reimburse me for a loss of all my one bedroom essential items that were stored in there facility. Horrible facility.