CubeSmart has an awesome staff online and in person! The manager, Elizabeth was so helpful, kind, professional, and friendly. Overall great experience!
The front desk associate was amazing throughout the process of us getting a unit, always answered any questions or concerns. Storage facility was kept clean on the outside however inside the climate controlled facility it seems to be on the warmer side than wanted and lots of dead’s flys at the inside of the door. We never had an issue with our unit or with any other customers. One thing that did upset us was the price increase of $20 a month) after the facility was painted (which honestly needed it).
Verified User
•
Apr 17, 2026
5.0/5
5.0/5
People have always been nice and accommodating. I have been there off and on for over twenty years off and on. More in on than off. The new paint job looks good and the gate entry system seems a little better than the last few.
Verified User
•
Apr 9, 2026
5.0/5
5.0/5
Great customer service always clean.
Verified User
•
Apr 4, 2026
5.0/5
5.0/5
Elizabeth was so helpful, patient and friendly and make the whole experience pleasant!
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
Easy accesibilidad
Verified User
•
Feb 23, 2026
1.0/5
1.0/5
You bought the storage facility that I was new to renting. You immediately raised my rent. I called to discuss and had to continue calling to get anyone to actually speak to me. I was renting the same exact space but yet you raised my rent with no chance of staying at my old rate. This is wrong on your part to do that to tenants that were already renting there.
CubeSmart has an awesome staff online and in person! The manager, Elizabeth was so helpful, kind, professional, and friendly. Overall great experience!
The front desk associate was amazing throughout the process of us getting a unit, always answered any questions or concerns. Storage facility was kept clean on the outside however inside the climate controlled facility it seems to be on the warmer side than wanted and lots of dead’s flys at the inside of the door. We never had an issue with our unit or with any other customers. One thing that did upset us was the price increase of $20 a month) after the facility was painted (which honestly needed it).
Verified User
•
Apr 17, 2026
5.0/5
5.0/5
People have always been nice and accommodating. I have been there off and on for over twenty years off and on. More in on than off. The new paint job looks good and the gate entry system seems a little better than the last few.
Verified User
•
Apr 9, 2026
5.0/5
5.0/5
Great customer service always clean.
Verified User
•
Apr 4, 2026
5.0/5
5.0/5
Elizabeth was so helpful, patient and friendly and make the whole experience pleasant!
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
Easy accesibilidad
Verified User
•
Feb 23, 2026
1.0/5
1.0/5
You bought the storage facility that I was new to renting. You immediately raised my rent. I called to discuss and had to continue calling to get anyone to actually speak to me. I was renting the same exact space but yet you raised my rent with no chance of staying at my old rate. This is wrong on your part to do that to tenants that were already renting there.