Affordable easy to rent and great customer service!

I would have put 10 but the person I was help by is no longer there

Brian the Head manager is rude unprofessional and unworthy of any leadership position. My storage got broke into twice around the same time of the year so I asked to speak with someone over the manager at facility. Days following I requested law enforcement to get a case number for the insurance. Well Brian calls to tell me I can no longer rent there we parting ways and need to be moved out by 2/9/26. My opinion it’s an inside job and I’m being targeted. Manager is mid age black woman. 140 storages then 5-6 mines being both times. Days prior to dropping multiple bags off which was opened and taken doing break in. (In broad daylight) While manager on site. Manager didn’t call to tell m my storage was broken into. Another CubeSmart miles away called to in firm me which I found strange to get to the unit and the manager is on site but couldn’t call. I told her if the laws came an went to her house they would find my missing items. Storage door broken don’t lock but they just put new lock pads and codes to enter units and facility. Don’t know how to upload videos to show proof that this place is not where you want to leave your belongings. Last year it cover up to 3k now it’s up to 5k with the new lock system. You can’t talk to Brian bout it bc he too cocky. 484-438-**** and don’t care or have any concerns about your belongings at his facility as he stated. An we no longer call cops it’s 3rd party we have to call but if you do call just get all your belongings and store them else where. 5k for over 20k in purses shoes

The staff was very nice and professional along with respect

Not happy

I went to check my storage and take a few things out, and it was wet in the back and a few boxes were in puddles and I ruined my coffee table. I’m done.

Not any animal run around the place is clear and I feel secure not anything problems on his property this

Well, we weren't explained about the increase in monthly payment. Would have been good to know ahead of time.

Office personnel was very helpful and respectful.

Great