The employers are lovely, they are very welcoming and helpful. The storage look like it is really safe. You have to use a code to get in, and it is easy to access your storage.
Verified User
•
May 19, 2026
1.0/5
1.0/5
No support
Verified User
•
May 16, 2026
5.0/5
5.0/5
Cubs smart is the best because I have used so many storages and have bad experiences with them, but cubs smart has never give me any heard time any thing you asked them to. When I come back, I will still come and use cubs smart. Thank you for your good service.
Verified User
•
May 10, 2026
1.0/5
1.0/5
The contract I signed was not fulfilled. The customer service was not helpful, and the false contract was not compensated. Overall, I did not feel helped by the employee, and the contract that I signed for the unit I bought was not fulfilled due to an error on their end
Verified User
•
May 3, 2026
4.0/5
4.0/5
No es excelente y atención bien
Verified User
•
Apr 24, 2026
4.0/5
4.0/5
Clean facility professional and considerate staff.
Verified User
•
Apr 7, 2026
2.0/5
2.0/5
The service you provide at that 2529 Kenilworth Ave location is lacking and provides erroding value. The location restricts access to units by creating a bottle necks at two entries, with three other options available! This is all while raising rates.This makes real the 'enshittification' we see elsewhere and I would only recommend those location as a last resort. At least the app works.
Verified User
•
Apr 6, 2026
1.0/5
1.0/5
The location im renting from only allows use of the carts during business hours and that’s a MAOR inconvenience for me so I will be looking to move soon
Verified User
•
Mar 24, 2026
1.0/5
1.0/5
My storage had water damage to my boxes and rodent infestation
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
From start to finish was an easy process. No hidden fees so far and I was contacted the day I completed my reservation to see if I needed anything.
The employers are lovely, they are very welcoming and helpful. The storage look like it is really safe. You have to use a code to get in, and it is easy to access your storage.
Verified User
•
May 19, 2026
1.0/5
1.0/5
No support
Verified User
•
May 16, 2026
5.0/5
5.0/5
Cubs smart is the best because I have used so many storages and have bad experiences with them, but cubs smart has never give me any heard time any thing you asked them to. When I come back, I will still come and use cubs smart. Thank you for your good service.
Verified User
•
May 10, 2026
1.0/5
1.0/5
The contract I signed was not fulfilled. The customer service was not helpful, and the false contract was not compensated. Overall, I did not feel helped by the employee, and the contract that I signed for the unit I bought was not fulfilled due to an error on their end
Verified User
•
May 3, 2026
4.0/5
4.0/5
No es excelente y atención bien
Verified User
•
Apr 24, 2026
4.0/5
4.0/5
Clean facility professional and considerate staff.
Verified User
•
Apr 7, 2026
2.0/5
2.0/5
The service you provide at that 2529 Kenilworth Ave location is lacking and provides erroding value. The location restricts access to units by creating a bottle necks at two entries, with three other options available! This is all while raising rates.This makes real the 'enshittification' we see elsewhere and I would only recommend those location as a last resort. At least the app works.
Verified User
•
Apr 6, 2026
1.0/5
1.0/5
The location im renting from only allows use of the carts during business hours and that’s a MAOR inconvenience for me so I will be looking to move soon
Verified User
•
Mar 24, 2026
1.0/5
1.0/5
My storage had water damage to my boxes and rodent infestation
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
From start to finish was an easy process. No hidden fees so far and I was contacted the day I completed my reservation to see if I needed anything.