The employers are lovely, they are very welcoming and helpful. The storage look like it is really safe. You have to use a code to get in, and it is easy to access your storage.

No support

Cubs smart is the best because I have used so many storages and have bad experiences with them, but cubs smart has never give me any heard time any thing you asked them to. When I come back, I will still come and use cubs smart. Thank you for your good service.

The contract I signed was not fulfilled. The customer service was not helpful, and the false contract was not compensated. Overall, I did not feel helped by the employee, and the contract that I signed for the unit I bought was not fulfilled due to an error on their end

No es excelente y atención bien

Clean facility professional and considerate staff.

The service you provide at that 2529 Kenilworth Ave location is lacking and provides erroding value. The location restricts access to units by creating a bottle necks at two entries, with three other options available! This is all while raising rates.This makes real the 'enshittification' we see elsewhere and I would only recommend those location as a last resort. At least the app works.

The location im renting from only allows use of the carts during business hours and that’s a MAOR inconvenience for me so I will be looking to move soon

My storage had water damage to my boxes and rodent infestation

From start to finish was an easy process. No hidden fees so far and I was contacted the day I completed my reservation to see if I needed anything.