The rate was set to increase after too short a time and the insurance should be optional (I remember years ago before storage facilities required it) or at least less coverage at a cheaper rate than $15/month. The manager is not very friendly.
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Kyia , Indian Trail office employee Kyhia, I think I am spelling her name wrong -She helped me close out my unit.She was AWESOME!!! and Deidra
Verified User
•
Dec 19, 2025
4.0/5
4.0/5
The people at Cube Smart in Indian Trail NC are magnificent. If this was Undercover Boss the two people would make all training videos. Cube Smart NEEDS to invest in the units.Cube Smart
Verified User
•
Nov 25, 2025
1.0/5
1.0/5
Rent went up 200% 4 months
Verified User
•
Nov 20, 2025
1.0/5
1.0/5
Started out at good rate price but went up 200% in 4 months ridiculous
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Simple and easy
Verified User
•
Nov 14, 2025
5.0/5
5.0/5
Easy to set up and the staff was friendly
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Availability
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Accommodating and pleasant and professional attitude
Verified User
•
Oct 28, 2025
4.0/5
4.0/5
Would have been higher but the day I started moving in, the back door right beside my unit was unlocked and cracked open. It is not a door used for loading and unloading so im unsure why it was unlocked and cracked open
The rate was set to increase after too short a time and the insurance should be optional (I remember years ago before storage facilities required it) or at least less coverage at a cheaper rate than $15/month. The manager is not very friendly.
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Kyia , Indian Trail office employee Kyhia, I think I am spelling her name wrong -She helped me close out my unit.She was AWESOME!!! and Deidra
Verified User
•
Dec 19, 2025
4.0/5
4.0/5
The people at Cube Smart in Indian Trail NC are magnificent. If this was Undercover Boss the two people would make all training videos. Cube Smart NEEDS to invest in the units.Cube Smart
Verified User
•
Nov 25, 2025
1.0/5
1.0/5
Rent went up 200% 4 months
Verified User
•
Nov 20, 2025
1.0/5
1.0/5
Started out at good rate price but went up 200% in 4 months ridiculous
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Simple and easy
Verified User
•
Nov 14, 2025
5.0/5
5.0/5
Easy to set up and the staff was friendly
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Availability
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Accommodating and pleasant and professional attitude
Verified User
•
Oct 28, 2025
4.0/5
4.0/5
Would have been higher but the day I started moving in, the back door right beside my unit was unlocked and cracked open. It is not a door used for loading and unloading so im unsure why it was unlocked and cracked open