I went to the facility to get my parking storage spot and pay. No one was in the office so I signed up online. I was charged a $16 protection fee before proof of insurance. I wanted to get a credit for this fee, because i provided proof of insurance and wanted the fee cancelled. I was told I had to pay the $16 eventhough it was the same day I signed up and paid and had not received any of the protection plan. I feel I should have been credited the $16.
Verified User
•
Feb 25, 2026
5.0/5
5.0/5
Secure, clean, new… I had a great experience here and would use them again
Verified User
•
Feb 21, 2026
2.0/5
2.0/5
The rent continuously goes up for long term tenants vs a MUCH better rate for new tenants. The one I just left was going up to $380/mo. yet advertised online for $110.00 HUGE DIFFERENCE. Also, rat infested. over half of my boxes in storage had evidence of being "eaten". The storage I am at now actually has rodent boxes in the units to help with this issue.
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
All three Cube Smart representatives at the Baymeadows location were very professional, helpful and courteous. I give them my top rating.
Verified User
•
Feb 17, 2026
5.0/5
5.0/5
Easy, clean, new. Well lit.
Verified User
•
Feb 14, 2026
5.0/5
5.0/5
The staff really treats you well and are very understanding.
Verified User
•
Feb 13, 2026
1.0/5
1.0/5
Your prices are ridiculous and the constant raising of prices is even more ridiculous. Giving deals to new customers while throwing your existing customers under the bus !
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
It was such an easy process. The facility was clean. The staff was helpful and pleasant. Great experience.
I went to the facility to get my parking storage spot and pay. No one was in the office so I signed up online. I was charged a $16 protection fee before proof of insurance. I wanted to get a credit for this fee, because i provided proof of insurance and wanted the fee cancelled. I was told I had to pay the $16 eventhough it was the same day I signed up and paid and had not received any of the protection plan. I feel I should have been credited the $16.
Verified User
•
Feb 25, 2026
5.0/5
5.0/5
Secure, clean, new… I had a great experience here and would use them again
Verified User
•
Feb 21, 2026
2.0/5
2.0/5
The rent continuously goes up for long term tenants vs a MUCH better rate for new tenants. The one I just left was going up to $380/mo. yet advertised online for $110.00 HUGE DIFFERENCE. Also, rat infested. over half of my boxes in storage had evidence of being "eaten". The storage I am at now actually has rodent boxes in the units to help with this issue.
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
All three Cube Smart representatives at the Baymeadows location were very professional, helpful and courteous. I give them my top rating.
Verified User
•
Feb 17, 2026
5.0/5
5.0/5
Easy, clean, new. Well lit.
Verified User
•
Feb 14, 2026
5.0/5
5.0/5
The staff really treats you well and are very understanding.
Verified User
•
Feb 13, 2026
1.0/5
1.0/5
Your prices are ridiculous and the constant raising of prices is even more ridiculous. Giving deals to new customers while throwing your existing customers under the bus !
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
It was such an easy process. The facility was clean. The staff was helpful and pleasant. Great experience.