Management are professional and friendly, the building is clean and I feel safe with the security. Management was always ready to answer any questions I have.
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
Awesome customer service. Staff is so helpful and always friendly. Would highly recommend.
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
The business model, of increasing storage fees to rates above new customers, is horrible. After 4 years , I was paying about twice the rate that a new customer would be charged. Doesn’t say much for the loyal customer who reliably pays a their fees.Otherwise, The onsite staff was always available, helpful and professional. Great representatives for your company.
Verified User
•
Nov 10, 2025
5.0/5
5.0/5
I had a 10x10 locker at the Park Street Jacksonville location. Friendly and professional staff, easy to do business with, I used my online account several times to update payment and personal information, facility was nice also. clean, never any issues with storing my belongings there. When I couldn't take care of something online the staff were always courteous and helpful.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Easy to rent and great staff
Verified User
•
Sep 30, 2025
5.0/5
5.0/5
I've rented storage spaces there a few times and they have always had amazing service. The staff is super friendly and the place is super clean.
Verified User
•
Sep 17, 2025
5.0/5
5.0/5
I received excellent service from the manager at the Park Street CubeSmart in Jacksonville. He was friendly and helpful when I first rented a unit, when I downsized, and when I finally closed as I had disposed of the stored items. I highly commend him. Thank you. Elizabeth Colledge
Management are professional and friendly, the building is clean and I feel safe with the security. Management was always ready to answer any questions I have.
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
Awesome customer service. Staff is so helpful and always friendly. Would highly recommend.
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
The business model, of increasing storage fees to rates above new customers, is horrible. After 4 years , I was paying about twice the rate that a new customer would be charged. Doesn’t say much for the loyal customer who reliably pays a their fees.Otherwise, The onsite staff was always available, helpful and professional. Great representatives for your company.
Verified User
•
Nov 10, 2025
5.0/5
5.0/5
I had a 10x10 locker at the Park Street Jacksonville location. Friendly and professional staff, easy to do business with, I used my online account several times to update payment and personal information, facility was nice also. clean, never any issues with storing my belongings there. When I couldn't take care of something online the staff were always courteous and helpful.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Easy to rent and great staff
Verified User
•
Sep 30, 2025
5.0/5
5.0/5
I've rented storage spaces there a few times and they have always had amazing service. The staff is super friendly and the place is super clean.
Verified User
•
Sep 17, 2025
5.0/5
5.0/5
I received excellent service from the manager at the Park Street CubeSmart in Jacksonville. He was friendly and helpful when I first rented a unit, when I downsized, and when I finally closed as I had disposed of the stored items. I highly commend him. Thank you. Elizabeth Colledge